Subaru White Plains

I just got a Crosstrek from Subaru White Plains. I had a really perfect experience there leasing the car from start to finish. I worked with Rubin and he was the nicest! From the test drive to signing off, it was truly a wonderful experience. He was informative about the car and the lease and a lovely human being to work with. I can't recommend him and this dealership, as well as the awesome car enough! I am so happy! The new crosstreks are awesome! I transition from a luxury car to this and I love it even more than any luxury type of care that I have had. It is so cute and stylish and the drive is sporty and fun. Visibility is perfection and the bells and whistles that one wants are all there! And for a good price! THANK YOU SO MUCH RUBIN!

Super easy from scheduling the service to picking up my car! The staff was friendly, helpful, knowledgeable, and communicated with me throughout the service. Best part was the complimentary car wash!

Friendly, personable, helpful. Willing to go the extra mile to get just the right car for me. Tony did a great job helping me with my selection and getting the car I wanted.

Tom was great, very polite and professional. The service was done quickly and the waiting area is nice and comfortable.

Service advisor Nick to the technicians all great. Waiting area gets a 10 coffee, chips, fruits section, and very clean.

It took over an hour to get a tired patched and after I left my car had a complete mechanical failure and I had to get it towed.

Brought my car in for its annual inspection. Elijah was very helpful. Explain they would be doing a video multi-point inspection also. The video multi-point inspection was very insightful. Thankfully nothing needed this time.

Appt wast @ 8am the car was not ready until after 5pm and was dropped off to me at 5:35pm by Luis I had clearly told agent I needed car before 5pm I understand it was not the agents fault but the mechanics

Top notch dealership sales and service department in my 10 years as a customer. Happy to be part of your Subaru family..

The sales process was very pleasant and easy. Subaru helpt with the negotiations of a 2017 Crosstrek (miles 68,000). After 5-6 months however it turned out there were two major safety issues with the car and Subaru did not assist or get back to me. Even though the car was secondhand, I did expect it to be fully serviced, and if there were any issues they should have been discussed. The two issues: front low arm bushing needed to be replaced immediately. Car was unsafe to drive. Cost $850. Rust around the brakes another big repair $800. I did not expect these repairs in my first year owning this car. What made me most upset was that Subaru ignored my emails. Because of this, I cannot recommend this Subaru dealer.