Reviews
Great service.
Great service. They are a well oiled machine, on time, courteous and knowledgable. Clean waiting room.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Best service I have ever had at a dealership ( over 50
Best service I have ever had at a dealership ( over 50 years going to dealerships )
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This is correct
They all were very helpful and answered our questions.
They all were very helpful and answered our questions. Our salesperson always responded to all the questions to expedite the purchase.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Beautifully well run dealership.
Beautifully well run dealership. Everyone is super helpful, efficient and so very nice! Recommend highly!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I have a Forester 2023.
I have a Forester 2023. I've had a creaking noise that Subaru White Plains pretends to not hear or states it is normal. No one else thinks it's normal. The issue was not resolved but I let it go. Then I gave Subaru White Plains my car to get detailed. Not only was it not detailed properly (someone told me Subaru is not putting a clear sealant on their cars as they previously used to -not sure about the accuracy), the roof railing was damaged. I sent them pictures of the damage. Subaru White Plains told me that they outsource the detailing (which they did not initially notify me of) but would get back to me. I have emailed, texted and gone into the service station and they still have not gotten back to me since the summer (6 months ago).
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Car safety inspection for my 2022 Subaru Impreza.
Car safety inspection for my 2022 Subaru Impreza. Excellent personable customer from Nicholas in service department. Always a pleasure coming here
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very professional experience, Communication was constant
Very professional experience, Communication was constant during my unscheduled appointment. Nick, my Subaru Rep. was exceptional.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The crew is professional, congenial, accommodating, and
The crew is professional, congenial, accommodating, and helpful, and always goes above and beyond. The waiting area is very comfortable and clean.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My experience at Subaru White Plains has always been
My experience at Subaru White Plains has always been excellent. Devin is great at explaining the work and is supportive and very responsive. The work done on my Subaru Ascent has always been very good. Thank you for your stellar service! We appreciate your help keeping our Ascent running well for our daily trips and adventures! Much gratitude!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service department staff and Tom Cominsky as always since
Service department staff and Tom Cominsky as always since 2016 on all my Subarus past and present
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair