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Subaru White Plains

(416 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed

Reviews

(416 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Subaru White Plains from DealerRater.

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Great service.

Great service. They are a well oiled machine, on time, courteous and knowledgable. Clean waiting room.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Best service I have ever had at a dealership ( over 50

Best service I have ever had at a dealership ( over 50 years going to dealerships )

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Consumer response

This is correct

They all were very helpful and answered our questions.

They all were very helpful and answered our questions. Our salesperson always responded to all the questions to expedite the purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Beautifully well run dealership.

Beautifully well run dealership. Everyone is super helpful, efficient and so very nice! Recommend highly!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I have a Forester 2023.

I have a Forester 2023. I've had a creaking noise that Subaru White Plains pretends to not hear or states it is normal. No one else thinks it's normal. The issue was not resolved but I let it go. Then I gave Subaru White Plains my car to get detailed. Not only was it not detailed properly (someone told me Subaru is not putting a clear sealant on their cars as they previously used to -not sure about the accuracy), the roof railing was damaged. I sent them pictures of the damage. Subaru White Plains told me that they outsource the detailing (which they did not initially notify me of) but would get back to me. I have emailed, texted and gone into the service station and they still have not gotten back to me since the summer (6 months ago).

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Car safety inspection for my 2022 Subaru Impreza.

Car safety inspection for my 2022 Subaru Impreza. Excellent personable customer from Nicholas in service department. Always a pleasure coming here

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very professional experience, Communication was constant

Very professional experience, Communication was constant during my unscheduled appointment. Nick, my Subaru Rep. was exceptional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The crew is professional, congenial, accommodating, and

The crew is professional, congenial, accommodating, and helpful, and always goes above and beyond. The waiting area is very comfortable and clean.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My experience at Subaru White Plains has always been

My experience at Subaru White Plains has always been excellent. Devin is great at explaining the work and is supportive and very responsive. The work done on my Subaru Ascent has always been very good. Thank you for your stellar service! We appreciate your help keeping our Ascent running well for our daily trips and adventures! Much gratitude!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service department staff and Tom Cominsky as always since

Service department staff and Tom Cominsky as always since 2016 on all my Subarus past and present

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.