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Flat tire fixed on Saturday at Bommarito. Sunday morning same tire was flat again. Fixed again Monday morning. Keith got me in and took care of it for me. I travel from North County about 20 miles one way. Everyone is very courteous and helpful. Normally the service is excellent service.
- Customer service 5.0
- Buying process 3.0
- Quality of repair 3.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Best in the mid-west
I especially like the service received whenever I am in need or scheduled by Keith and crew. It seems that they really care about the needs of our vehicles and more. We really can't expect more then that. Bommarito is tops in our book.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
great service, good explanations
I was seen promptly and the problem was found and fixed. I had taken the car to a Cadillac dealership in Troy, MI and had been told they couldn't find the problem.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service at Bommarito Car Dealership
Service reps. Art and Keith are very attentive to my cars needs, which makes me feel confident that my vehicle is in great working order. Their courtesy and friendliness keeps me coming back for service on my car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Very helpful staff.
Your service people are very nice Especially Kim Keith & Art. My salesman went above & beyond to take care of my car I really do appreciate it & plan on calling him asap. Thanks so much This is why I buy Cadillacs. Debby McClane
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service with Keith at Bommarito Cadillac
Even though the news was bad and our vehicle cost allot more money than we wanted to fix. Keith handled problem professionally and helped me determine that the expense was worth the cost. Keith is reason I will buy the new 2016 SRX next year.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service always ready as promised.
I continually recommend the Bommarito Dealership. Great service, always completed work as one would expect. Sincerely, William F. Buchhhoz, LTC USAF Ret.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service
I have truly enjoyed my experience purchasing a vehicle and the outstanding service we receive whenever we contact anyone in your establishment.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
great service, nice people to work with
Everyone was very professional, polite and friendly. It was a great experience. The staff made it very clear they would do everything they could to be sure we were happy and had a good experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service,great people,very clean very classy
The staff is amazing! friendly people,caring and genuinely nice,always having a vehicle for me to drive so i can get right to work.Danish and fruit,coffee and a clean place to sit are use facilities this dealership is second to none.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
