Hudson Valley VW

This is my third lease with HV VW and not my last. I appreciate the fact that, through all three leases, I’ve worked with the exact same staff members in all the departments. It’s a pleasure working with everyone there! Service appointments have consistently been low stress and quick turnarounds. Setting up a new lease has been consistently low stress and aligns with my budget and car needs each time. Thank you!

I have purchased several cars from Hudson Valley VW. They have always given me fair prices and the service has been superb!!

I’ve been using Hudson Valley VW for 25 years because they take care of you and your car. They don’t rush you. They explain everything that needs to be done and let you know what the cost will be.

Very professional service department. Always a good experience. Everything is explained and a non pressure environment

People at Hudson Valley VW were very friendly & my vehicle was cared for promptly & a free car wash.

Service adviser was great and didn’t pressure to fix things that didn’t need to be fixed right away!

We had such a great experience at this dealership! Steve, our salesman, was very informative and went over the car in great detail. Eric was incredibly helpful and made the process of getting out of our previous lease and into our new VW completely seamless, with no extra cost to us. Kevin in finance was easygoing and funny, which made everything stress-free. There was absolutely zero pressure from anyone, which we really appreciated. This was truly the most positive car-buying experience we’ve had. We are absolutely in love with our new Atlas!

I didn’t buy my Jetta from this dealership as I lived in a different location at the time. However, I’ve used HV Volkswagen for all my servicing needs. I can have my vehicle serviced anywhere but the main reason I keep returning really comes down to one person, Debbie. Truly the entire service staff is great but I want to recognize Debbie in particular. I believe I’ve had four services done over the last two years and Debbie was my service coordinator for three of those visits. This woman is a customer service guru. From the minute I walk in to the minute I leave I feel so welcomed. She’s kind, attentive and caring. She takes the time to answer all of my questions and I never feel like a burden. And trust me, that is not the case everywhere. Let’s be real, taking time out of your day for oil changes or vehicle services is never at the top of people’s “fun” list. But having such a warm welcome and care that makes you feel both trusting of the service and valued as a customer makes the experience so much better. HV Volkswagen is extremely lucky to have her. I’ll continue using them for my vehicle service needs in the future and a large part of why is the customer service I’ve received from Debbie. Keep up the great work!

Very courteous and friendly. Work was complete completed as requested within a timeframe that the car was needed back would definitely use Hudson valuable Volkswagen service again.

The whole staff were super professional and transparent. I would recommend this staff to everyone 10/10 service !