Northtown Volkswagen

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (330 reviews)
1135 Millersport Hwy, Amherst, NY 14226

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (330 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Great buying experience!!!

March 24, 2013
By tseag from Wilson, NY

My entire experience at Northtown VW was excellent! My sales associate, Sandy, was incredibly friendly and helpful. He is an excellent asset to the dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair —
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

New Bug

March 20, 2013
By Triple Beetle from Western NY

About as good as buying a car can be. Further meaningless verbiage would be superfluous.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Most helpful & professional

March 15, 2013
By Noreen Mendola from Buffalo NY

Mostp helpful & professional experience I have ever had in buying a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Dave was fantastic!

March 15, 2013
By Sarah Sokody from Grand Island NY

Dave was fantastic! He treated us with care and respect and worked with us to find something in our budget.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Keith is wonderful to wirk with.

March 4, 2013
By Allison Zulawski from Williamsville NY

Keith is so wonderful to work with. He makes the car leasing process easy & stress free. I recommend him to anyone looking for a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

I thought we were treated very nicely.

February 27, 2013
By Marcella Graves from Scio NY

I thought we were treated very nicely and fairly our initial sales rep was ver personalbe and courteous. A good start on a pleasant experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Second SUV in a year.

February 25, 2013
By William Long from BUFFALO NY

Second SUV in a year. (1st was totaled in accident) Came back to Eddie for same vehicle, fair deal, nice people!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

My wife & I had a pleasant buying experience.

February 25, 2013
By Edward Tragash from BUFFALO NY

My wife & I had a pleasant buying experience without hassles!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

very helpful

February 25, 2013
By wizeguy from Canada

Had Questions on car they were offering, they promptly got ahold of me and helped with my questions,Politely

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

never had a good experince in 3 years!

February 19, 2013
By myb from williamsville ny

Terrible experiences!!!! Don't ever go here! I bought my vw here and did use there services for the first 3 years as it was free. I never had a good experince and several times they didn't fix the problem and I had to bring my car in twice. Would never reccomend or return here.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for taking the time write a review. I'm sorry that you had an unpleasant experience with us, as your complete satisfaction is always what we strive for. I would welcome the opportunity to speak with you on the matter. Here is my contact information: Mike Klis - Service Manager - Northtown Volkswagen 716-836-4600 ext. 120 m.klis@northtownauto.com