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Wackerli Buick GMC

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (17 reviews)

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (17 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Just puchased a new Acadia from Wakerli, they were friendly, quick to make us a fair offer on our trade and didn't give us the run around with numbers and hidden fees ! we've been shopping Idaho and the surrounding states for an Acadia for my wife and Wakerli was the best to work with hands down! Thank you guys!

Just puchased a new Acadia from Wakerli, they were friendly, quick to make us a fair offer on our trade and didn't give us the run around with numbers and hidden fees ! we've been shopping Idaho and the surrounding states for an Acadia for my wife and Wakerli was the best to work with hands down! Thank you guys!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Bret, I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that our team provided you with the best purchase experience ever! Thank you so much and congratulations on your new Acadia! If you have any further needs, do not hesitate to come back to see us. Sincerely, Tyler Potter, General Manager, (208) 522-6060

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Had a good experience. Customer service was good. The servicemen and the cashier who checked me out were very nice

Had a good experience. Customer service was good. The servicemen and the cashier who checked me out were very nice

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Tyler Potter, General Manager, (208) 522-6060

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Great service! Love our new car. 2018 Acadia Denali GMC William Quarles is the best! Great salesman! Made us feel very important and satisfied. Great buying experience!

Great service! Love our new car. 2018 Acadia Denali GMC William Quarles is the best! Great salesman! Made us feel very important and satisfied. Great buying experience!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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They did a good job and treated me like a valued customer

They did a good job and treated me like a valued customer

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Richard Mulligan was outstanding as a sales person. He got us the car we wanted it a fabulous price and the service was incredible. We drove all the way from Jackson Wyoming to purchase the vehicle. It was well worth it! Thanks Richard.

Richard Mulligan was outstanding as a sales person. He got us the car we wanted it a fabulous price and the service was incredible. We drove all the way from Jackson Wyoming to purchase the vehicle. It was well worth it! Thanks Richard.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thanks again for the recommendation, and have an amazing day!

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Kimmie got me in without an appt. Took longer than they said, but I appreciate the accommodation with no appt. All under warranty! great crew in the Wackerli garage!

Kimmie got me in without an appt. Took longer than they said, but I appreciate the accommodation with no appt. All under warranty! great crew in the Wackerli garage!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
5.0
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello, we're happy to hear you had such a positive experience with our team!

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I needed a new car battery. Your folks did a good job and very quickly. Thank you. I'll come back for more service when needed.

I needed a new car battery. Your folks did a good job and very quickly. Thank you. I'll come back for more service when needed.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

It is great to hear everything was done quickly and to your satisfaction!

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The service department has always treated me with respect and discussed auto repairs prior to completing the repair. The employees are very professional and helpful. I highly recommend others to trust Wackerli.

The service department has always treated me with respect and discussed auto repairs prior to completing the repair. The employees are very professional and helpful. I highly recommend others to trust Wackerli.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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I own a 2012 Buick Enclave. The time portion of the warranty ran out in early Jun 2016 and the a/c quit in late July 2016. Mileage was ~ 38,200. Took the car in to see if something could be worked out as far as the warranty issue, but the a/c was then functioning. Typical. However, the a/c, although functioning, was not operating at optimum capacity and can barely keep us cool on hot days in the lower 90's or high 80's. Fortunately, I hope, Jeff (service dept) said there is now a record of the a/c issue. In addition to that, I have read that Buick a/c issues are high and well out of the norm. This car has been a great car until this happened. Such a short period after the time portion of the warranty expired. I'm just shaking my head. This should not be expected with a four-year old car of this quality. I have lost hope in American-made vehicles.

I own a 2012 Buick Enclave. The time portion of the warranty ran out in early Jun 2016 and the a/c quit in late July 2016. Mileage was ~ 38,200. Took the car in to see if something could be worked out as far as the warranty issue, but the a/c was then functioning. Typical. However, the a/c, although functioning, was not operating at optimum capacity and can barely keep us cool on hot days in the lower 90's or high 80's. Fortunately, I hope, Jeff (service dept) said there is now a record of the a/c issue. In addition to that, I have read that Buick a/c issues are high and well out of the norm. This car has been a great car until this happened. Such a short period after the time portion of the warranty expired. I'm just shaking my head. This should not be expected with a four-year old car of this quality. I have lost hope in American-made vehicles.

Rating breakdown (out of 5):
Customer service
4.0
Buying process
Quality of repair
2.0
Overall facilities
4.0
Overall experience
3.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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There so called good deals coast 1 to2000 more then other deals.I will not go there again

There so called good deals coast 1 to2000 more then other deals.I will not go there again

Rating breakdown (out of 5):
Customer service
4.0
Buying process
3.0
Quality of repair
2.0
Overall facilities
4.0
Overall experience
2.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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