Dewey Auto Outlet

Atención a clientes bastante buena, los autos son de calidad, son honestos en cuando a detalles del carro, explicación bastante amplia

Sale rep and loan rep were awesome, we were looking at a Palisade and one just came in and we fell in love. Only issue was the manufacturing defect of the white pearl paint bubbling. Doesn't bother me and Dewey Auto Outlet said they will fix it for us in the future. 😍 The dude working the extended warranty. Man you started with 2 options more money or more money for something that isn't needed for the car. Gap insurance great low jack? No if you put it on all your cars for your mental sanity that should be on Dewey not last minute when someone signs the papers. So my message to that human. I know you are doing your job but look at how the better people respond to your sales pitch. I'm not everyone I know but for us humans be a little bit more open with yourself and the others you help. The world carries on not that big of a deal in the end of it all. Other than that awesome people to work with and would definitely look into Dewey Auto Outlet again!!!

Such an amazing interaction. No pressure and just old school helpful folks. Brandon, Jack and their whole team made sure I left with the vehicle I wanted and payments that fit my budget. I will forever be going to Dewey for all my families vehicle needs.

Steve, Chris, and Cooper did a great job and got me into a vehicle i liked and made sense for me and my family. Awesome experience!

Spoke with Elvis on 9/18/25 about purchasing a Ford F150 Platinum and wanted the final, out the door (cash) price. He matched a photo I had that showed the truck at a lower rate than what was shown the day of. He insisted I finance so that he could work with me on a better price. After speaking with my husband, we decided to go ahead and finance. We got the preapproval from our bank, Chase, and went in the next day. We spoke with Drake (who had shown this vehicle to my husband a month or so ago). Drake immediately wanted for us to sign a credit application. After multiple times of telling him we did not need a credit application, we were there to get final pricing and taking the truck home. He not only told us the truck was not onsite because his manager has been driving it, but he also walked away from us when we refused to sign the application. Elvis, the sales manager, then came up to try and sell us on applying for financing through them. Again, we refused and consistently asked for a final, out the door price, and at this point, to see the truck. At this point, Drake walks back to apologize for walking away with attitude and told us he is sure "these guys" want to fire him and that they are applying pressure to him. He went on in detail on an event that had happened the day before. Elvis came back and continued to try and persuade for us to finance with them. At this point, I am done and want to leave. I asked for the purchase agreement and said we would run out to Chase to grab the check with the final amount and bring it right back. I requested that they have their General Manger return the truck, as we were wanting to take it home. He was visibly upset and as he gave us the agreement, pointed at my husband and said, "Just so you know, I've got a guy lined up and he might buy it if you walk out of here". We said we were literally running out to grab the check and allowing time for his GM to bring the truck back. No more than 10 minutes after driving out, he texted my husband saying someone had paid cash and the truck was no longer available. I responded asking for proof that the truck was in fact sold. otherwise, I'd be filing a report with the BBB. He responded with "I told you the truck might sell and you said it was fine so what's the issue?" Again, I asked if as of right now, the truck had been sold. No response. About an hour later, we get a call from who I assume was the GM to apologize and let us know this is not how they do business. He did say there was another customer interested and was in the middle of the financing part of the deal. None of that mattered because we were ready with both cash or financing and wanted to just leave with the truck. Today (9/19/25) my husband received a last text letting him know the truck was sold today. Which confirms we could have very well came right back and taken it home yesterday. For whatever reason, they didn't want to sell it to us and a complaint was filed with the Better Business Burau. This place turned out to be a joke. I am happy to provide the text messages to any customer who is considering purchasing here.

They work very hard to help you find the car for you The car you want Verykind

Paige was outstanding. I thought I’d just drive through the parking lot but instead I got out that was my first mistake. No, it wasn’t a mistake. I love the car. I love the service. I got all the way from Zack page anybody who is around that day, outstanding service and I appreciate that as an older gentleman and I love the car. Oh my God I love the car.