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Carz R Us LLC

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (3 reviews)
(626) 699-4779 (626) 699-4779

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (3 reviews)

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Scam artists. Sold me a car knowing the tires were cracked. Purposely wrote tires out of my warranty too.

Scam artists. Sold me a car knowing the tires were cracked. Purposely wrote tires out of my warranty too.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
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Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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A nightmare!!! I bought my son his first car there it was a Chrysler 300, 2013 car looked great & employees started car was very good. I paid in full $6000 & 2 days later the steering wheel got locked almost causing a car accident because my son can't turn the steering wheel. This costed $2,000 to fix because other issues were found. Then within less an a month the car went up in flame due to old & bad wiring. I contacted owner of Cars rus to return car he refused. To this day the car is at the mechanic due to new on going issues. We have haved the car for only 4 month & have sent over $4,000. Be careful w/ this establishment. Well NEVER recommend or purchase here again.

A nightmare!!! I bought my son his first car there it was a Chrysler 300, 2013 car looked great & employees started car was very good. I paid in full $6000 & 2 days later the steering wheel got locked almost causing a car accident because my son can't turn the steering wheel. This costed $2,000 to fix because other issues were found. Then within less an a month the car went up in flame due to old & bad wiring. I contacted owner of Cars rus to return car he refused. To this day the car is at the mechanic due to new on going issues. We have haved the car for only 4 month & have sent over $4,000. Be careful w/ this establishment. Well NEVER recommend or purchase here again.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I would NOT recommend dealing with this business. I bought a car from them and drove home. Not even a week later started having engine issues. Took it to a mechanic who said it’s been this way for a while and repairs would be expensive. I contacted the dealer and explained the situation to see if there’s anyway they could help mitigate this issue and they said they would call me back. Several hours passed so I called with no answer. Days later still no answer. They are obviously avoiding me and refuse to do anything about it regardless of any “we will fix issues you have within the next few days” they offer. A total rip off

I would NOT recommend dealing with this business. I bought a car from them and drove home. Not even a week later started having engine issues. Took it to a mechanic who said it’s been this way for a while and repairs would be expensive. I contacted the dealer and explained the situation to see if there’s anyway they could help mitigate this issue and they said they would call me back. Several hours passed so I called with no answer. Days later still no answer. They are obviously avoiding me and refuse to do anything about it regardless of any “we will fix issues you have within the next few days” they offer. A total rip off

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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