Meet Aaron Grigsby

The Service dept is excellent! Had an issue with my 2024 Forester’s battery as it didn’t stay charged! They found the problem and resolved it in a short time! Thank you Aaron, Jay and staff! Renné Beasley

Pleasant and competent staff make a necessary trip a pleasure. The 90 minute service option, when possible, is an added bonus. I always feel that I am safe on the road because my Subaru is in top condition.

The cat got stuck in a tree and then threw up on a Subaru.. Bye bye

Both Aaron and ToriI were the customer reps who helped me. They both gave me the information I needed, were upfront about timelines and cost. I recommend Albany Subaru.

The service was quick and the staff had good customer service. The constant requests for survey were, of course, for the good of the dealership; however, I somewhat get too much of it

Aaron and his staff have once again proven the best match for us and both our Subarus. Aaron and his people are patient and excellent technicians.

Efficient professionals friendly good accommodate to my early arrival, and over all good service , I like it

Albany Subaru exudes customer service. Staff is outgoing and always listens. My personal contact, Dale Phipps , who personally sold me my Subaru , was absolutely the best —- he gave me options that worked for me, got me the Subaru I always wanted at the best price I found shopping and with more features than I expected to get. He gave me his personal cell number, even followed up after sale and set my first service appointment with Service Director Aaron Peason—-both of these managers exceeded my expectations and did it with respect and attention to detail. I will not go anywhere else for my automotive needs!