Reviews
Friendly, great staff, good customer service, trus
They answered every question that I answered the customer service was good made me feel welcome. The staff was very friendly and I will recommend them to other people.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We recently bought a 2023 Escalade Sport.
We recently bought a 2023 Escalade Sport. We were lied to about rear entertainment being the same as originals , got some cheap knock off ones. The management team did not want to refund the money even though they were at fault, said that they already had paid for the aftermarket screens and did not make it right for us. We were always assured it would be the originals screens therefore we did not ask no further questions. If aftermarket was never mentioned that wouldve of been a deal breaker for us. I will not be recommending this dealership in the future to none of my colleagues.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
My experience over the last ten years
I just purchased my fifth car from Garland Cadillac. I have dealt with Ata Barakat since 2010. He goes the extra mile for his customer and always greets us with a welcoming smile. I highly recommend him to anyone I know who is looking for a new car. From new car sales to customer service, service writers and body shop, the experience has always been excellent.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Frances, Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us. On behalf of everyone here Thank You