Reviews
Write a reviewService Visit
Good experience . Staff was helpful. They provided transportation to near by location for dropping me off and pick up. This helped me to use my time in other yak while my vehicle being serviced.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Harishkumar, thank you so much for your positive comments about Hello Subaru of Temecula! We appreciate you taking time to post this 4-star review. Have an awesome day!
Service review
Lee was wonderful. I will always request him to be my service manager
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Lynne for your trust and patience with us here at Hello Subaru of Temecula. I appreciate your loyalty with us and laughter we have when you visit. Thank you Lynne see you on your next appointment. -Lee Quintanilla
Subaru service
Great experience and communication, quick to do car maintenance
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to let us know how we did, Savannah. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! - your service team at Hello Subaru of Temecula
Dealer Service
We?re new to the area and have come twice for semi- emergency repairs. They were able to accommodate us and deal with our repairs in very quick fashion.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Julie, We are grateful for your kind words. We are always striving to provide our guests with an exceptional service experience. Thank you for sharing your review. We look forward to serving you again in the future! - Eric Kelley, service director
Customer
Great service appreciate your professionalism. Clean
- Customer service 2.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate your positive review! Thank you so much for your feedback, Dawan, and have a great day!
Great Service buying a new car!!!
David La Rue was great!!! He was able to find me a car quickly and made the buying process very easy. He kept in contact with me about when my car would be ready and answered any questions I had.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Shannon, Thank you for your good review. You were a pleasure to work with. Sincerely, David
Car Service
Lee was amazing! He kept me updated on my service and answered all my questions.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for choosing us, and for your continued loyalty to us at Hello Subaru of Temecula. See you soon. - Lee Quintanilla, your service consultant
Absolutely awful
Absolute worst car buying experience I?ve ever had. Salesperson was less than knowledgeable about any vehicle. I test drove and was in the process with one vehicle only to have the manager come out right before they ran my credit to ask me if I was aware that the car was a lemon. I was never told this at any point until then. I found a second vehicle. Came to an agreement on that one. Left for 3 hours to take my kids to the movies only to come back and be told that that vehicle needed new breaks and wasn?t ready and that I?d have to come back on Monday for it. There were king periods of waiting with no updates unless I went and asked for them. Just terrible customer service In all of the vehicles I?ve ever purchased this is the only dealership where I truly felt like they were just in it for the money. Can confidently say that I will advise anyone to stay away from this deal and will never do business there again.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
The new owners, HELLO, no longer provide an inspection
The new owners, HELLO, no longer provide an inspection check list as Hine did. When we picked up the car after service at 5 pm last time they told us the brakes were bad. WHAT! Why did they not call earlier and tell us so they could repair them. Every service department I have ever been to has called when they find something needed. Now we go to San Diego for service-62 miles, but good service. Subaru Service departments do not share service info with other Subaru Service entities-each a separate fiefdom. Makes no sense to me!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Great experience.
Very happy with the buying experience. Salesperson was friendly and mad the process enjoyably.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello John, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!