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Ira Volvo Cars South Shore

(566 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–5:00pm
Tuesday 9:00am–7:00pm 7:00am–5:00pm
Wednesday 9:00am–7:00pm 7:00am–5:00pm
Thursday 9:00am–7:00pm 7:00am–5:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–1:00pm
Sunday Closed Closed
2025 state dealer award
View 2 awards
2025 state dealer award
2025 consumer dealer award

Reviews

(566 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ira Volvo Cars South Shore from DealerRater.

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Very professional group of people, my service agent was

Very professional group of people, my service agent was top notch. I will definitely be back for more work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

I went in for routine maintenance and discovered I was

I went in for routine maintenance and discovered I was eligible for the 40k review. I opted for that since I was over already. Pricing was clearly laid out in advance, they even honored a coupon for me. While I was waiting I?d get regular updates in person and via text. My car was going to take longer so they gave me a loner for the evening and it was fun to try out a different model. Everything was wonderful, the staff were extremely courteous, kind and knowledgeable. I?d say the only thing is how pricey the 40k maintenance was - I did opt to also have two software updates done for extra costs, even those were about $100 each? for someone going through cancer and the medical bills, a divorce and just trying to get by with everyday living expenses it was just a little more pricey than I had planned. All in all, I know this won?t be the norm and I absolutely LOVE my Volvo, this dealership was so clean with friendly and professional staff I will certainly be going back and I?m happy with the outcome.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Emily, we appreciate you taking the time to leave us this feedback. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

Very good service.

Very good service. Always do a good and timely job. Got me in quickly too. I bought my car here and use their service and never an an issue

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Roy, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

Steven in the Service Department is always excellent and

Steven in the Service Department is always excellent and courteous to work with when my car has any issues.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Volvo Cars South Shore. We are always more than happy to assist you if anything else comes up. Take care!

Repairs explained well and work completed in a timely

Repairs explained well and work completed in a timely manner Easy to reach service advisor via text and phone. I appreciated offer to provide transportation to pick up car via Lyft

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Paul, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Very timely clean area to wait snacks helpfull internet

Very timely clean area to wait snacks helpfull internet easier to get to the dealership things to keep you busy while you waited and the service was free

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Julia, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Once again Patrick McCormack did not disappoint.

Once again Patrick McCormack did not disappoint.Consistently professional, listens, is helpful in applying discounts to to make necessary repairs affordable and makes the costs as fair as possible! I always feel comfortable with his advice & appreciated his associate Steven?s help as well!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Deborah, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Great customer service from Bob.

Great customer service from Bob. He was straight forward and helpful. It was a positive buying experience. The dealership facility was pleasant and we liked the car that we were able to purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!

My service appointment at the Volvo dealer was excellent.

My service appointment at the Volvo dealer was excellent. The staff was professional, friendly, and knowledgeable. Everything was efficient, thorough, and stress-free. Outstanding customer service and trustworthy workmanship!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Very accommodating sales team.

Very accommodating sales team. Handed the vehicle back clean . Nice facility and courteous staff overall

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!