Reviews
Service department is honest in their assessment and
Service department is honest in their assessment and recommendations. Appreciated the video of service providers review of vehicle status and recommended repairs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It was easy to make an appointment.
It was easy to make an appointment. The team stayed on time and were very efficient. The customer representative was professional, a great communicator and experienced.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Easy to get service appointments and friendly service
Easy to get service appointments and friendly service writers. Loan car was great and the videos of my service is appreciated.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great to work with as well organized and efficient for
Great to work with as well organized and efficient for service work. Been using them for service since 2012 and have always been satisfied.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone was extremely knowledgeable and helpful.
Everyone was extremely knowledgeable and helpful. I’m really not sure I like having to write a 15 work minimum.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Friendly, great service and very nice clean place to wait
Friendly, great service and very nice clean place to wait while your car is being serviced.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience overall.
Great experience overall. Alejandro was especially helpful, courteous and thorough. I will recommend you to my friends
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We were very pleased with the quick, profess service we
We were very pleased with the quick, profess service we received. Everyone we interacted with were excellent employees. You should be proud of your team.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I always have my 2009 Lexus RX350 serviced at Stenson.
I always have my 2009 Lexus RX350 serviced at Stenson. The staff is well-trained, friendly, and always helpful. I always have a great experience bringing my Lexus in for regular service. And when I have a problem, the staff and the highly-trained technicians are always ready to help me have a better day by solving my auto problems.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Wil, Was my service agent.
Wil, Was my service agent. He was amazing and so was the rest of the team. Wil and was very accommodating friendly and great conversation. I was in and out same day. And everything checked out great!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
