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Stevinson Lexus of Frederick

(1,239 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (720) 306-8948 (720) 306-8948
Used (720) 306-8918 (720) 306-8918
Service (720) 306-8950 (720) 306-8950

Reviews

(1,239 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Service department is honest in their assessment and

Service department is honest in their assessment and recommendations. Appreciated the video of service providers review of vehicle status and recommended repairs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

It was easy to make an appointment.

It was easy to make an appointment. The team stayed on time and were very efficient. The customer representative was professional, a great communicator and experienced.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Easy to get service appointments and friendly service

Easy to get service appointments and friendly service writers. Loan car was great and the videos of my service is appreciated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great to work with as well organized and efficient for

Great to work with as well organized and efficient for service work. Been using them for service since 2012 and have always been satisfied.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everyone was extremely knowledgeable and helpful.

Everyone was extremely knowledgeable and helpful. I’m really not sure I like having to write a 15 work minimum.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Friendly, great service and very nice clean place to wait

Friendly, great service and very nice clean place to wait while your car is being serviced.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great experience overall.

Great experience overall. Alejandro was especially helpful, courteous and thorough. I will recommend you to my friends

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We were very pleased with the quick, profess service we

We were very pleased with the quick, profess service we received. Everyone we interacted with were excellent employees. You should be proud of your team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I always have my 2009 Lexus RX350 serviced at Stenson.

I always have my 2009 Lexus RX350 serviced at Stenson. The staff is well-trained, friendly, and always helpful. I always have a great experience bringing my Lexus in for regular service. And when I have a problem, the staff and the highly-trained technicians are always ready to help me have a better day by solving my auto problems.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Wil, Was my service agent.

Wil, Was my service agent. He was amazing and so was the rest of the team. Wil and was very accommodating friendly and great conversation. I was in and out same day. And everything checked out great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.