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Papa's Chrysler Dodge Jeep RAM

(1,009 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2013 state dealer award
View 6 awards
2013 state dealer award 2013 state dealer award 2013 state dealer award 2013 state dealer award
2017 consumer dealer award 2015 consumer dealer award
New (860) 357-5826 (860) 357-5826
Used (860) 357-5380 (860) 357-5380
Service (860) 846-1122 (860) 846-1122

Reviews

(1,009 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Papa's Chrysler Dodge Jeep RAM from DealerRater.

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Great Sales person/Papas Dodge/Jeep

The entire sales experience was wonderful. I have bought many cars At this dealership in each experience has been the same which was excellent. Completely satisfied in all aspects. My sales person Przemek B. Was knowledgeable and helpful. There were no surprises he did what he said he would do in a timely manner. Would purchase here in the future

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Best experience in 30 years

Henri provided the most relaxed and buying experience I have had in 30 years!! Informative, no pressure, understanding, this experience has changed my outlook on the car buying process and would come back to Pappa's in a heart beat!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Pleasurable Expierience

Great salesman, finance department and management. Everyone was very knowledgeable and made the purchase pleasurable. The salesman informed me of everything every step of the way. I would definitely recommend Papa's.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great experience.

Papas was able to deliver exactly what I was looking for. Excellent sales and business staff. They pride themselves on providing great customer service. I traded in my 2015 RAM for a 2019 model. Papas performed all service requirements on my 2015 and the excellent service was the reason I returned to purchase my new truck. Would highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great buying car experience

Henry at papas dodge went above and beyond to help me with mine car I purchased .Thank you so much for helping me I will recommend papas dodge to. friends and family great place to buy a car,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Great experience

Henri was are sale agent and he definitely got the job done. He helped get me approved and drive away with my dream vehicle. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Great service on Allen st

I would like to thank two individuals that make Papa's Dodge a great place to purchase a vehicle. The first is Henri the salesman in the used car division. He was a pleasure to work with and I felt very comfortable dealing with him. Upfront and honest. Second I would like to thank Richie the mechanic. I brought my mini van in today for a noise in the front end. It was checked on the spot. Parts ordered and will be done tomorrow. These gentleman made my day knowing I was leaving in vacation next week. A real great job done. Thanks Papa's Dodge.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Truck

Przemek was a very nice person. He made sure we got the right affordable payment we were looking for. Everyone was willing to work with us on getting me in the vehicle I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent

Everything went well everything went as expected Henri was great to work with hes been very attentive and did everything he said he was going to do and continues to do everything he says hes going to do my experience was great I would go back there for another car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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By far the best dealership that makes you feel at home!!!

Definitely a five star dealership. The process was great from the very start. The initial phone call to papas before arriving at dealership was on point. Our sales representative was a blessing to us the moment we spoke on the phone. The financing process was a pleasant experience. We had lunch at the cafe, lounged in the lounging area and watch the tv show impractical jokers which had the whole family laughing. The showroom floor with all the coolest cars and themes is by far the best showroom floor I've laid eyes on. Thank you papas for the pleasure and experience the whole family enjoyed and our family vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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