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CMA's Toyota of Martinsburg

(155 reviews)
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–7:00pm
Tuesday 8:00am–8:00pm 7:00am–7:00pm
Wednesday 8:00am–8:00pm 7:00am–7:00pm
Thursday 8:00am–8:00pm 7:00am–7:00pm
Friday 8:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
New (304) 944-4360 (304) 944-4360
Used (304) 301-6238 (304) 301-6238
Service (833) 242-2319 (833) 242-2319

Reviews

(155 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Vaughn was just wonderful.No pressure which sold the car...

Vaughn was just wonderful.No pressure which sold the car for me. Give this man a raise!!! I will send anyone that wants a new car to him. He was pleasant, straight forward and answered any and all questions I had. He sold my friend a car several days before I decided to but from him. I was so happy with him and I love the car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Have purchased several new vehicles from Apple Valley,...

Have purchased several new vehicles from Apple Valley, all have been good values. Terry has helped us complete the deals with professionalism each time. I have recommended this dealership to others many times. All of the employees have been helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

When I bought my Toyota Tacoma I traded in my old pickup...

When I bought my Toyota Tacoma I traded in my old pickup truck. Apple Valley gave me a fair amount for my trade-in and the deal was over with in 15 minutes, without any haggling. Easiest car purchase I ever made. In addition, the service department provides quality work in a convenient, clean and state of the art service center. Employees in the parts and service departments are courteous and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Mr. gadoury was very patient while i came back multiple...

Mr. gadoury was very patient while i came back multiple times for test drives. he was very knowledgable on all the used vehicles on their lot. i did not feel pressured and the overall experience went very smoothe.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent service, commitment to detail, promises kept as...

Excellent service, commitment to detail, promises kept as planned. No change in pricing from initial to delivery. Follow up and responsiveness excellent. Clean well run facility with excellent return call service. Polite staff from top to bottom. All snappy dressers too

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had a wonderful experience at Apple Valley Toyota. ...

I had a wonderful experience at Apple Valley Toyota. They made me feel very comfortable wiht my purchase. It was a pleasure to work with David Boone, salesman, to find the right vehicle for me. He gave me the best price around. The manager, Kevin, was extremely kind and great to work with. Even the finance guy didn't get under my skin! Overall I was extremely pleased with the entire sales department and would definately recommend the dealership to my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

I went to test drive a 2008 chevy silverado on a Monday...

I went to test drive a 2008 chevy silverado on a Monday and was very pleased with the truck as well as the friendliness of my sales associate Vaughn. I told Vaughn I was going to go home and speak to my wife and that we may be back tomorrow to discuss financing. I went back on Tuesday with my wife and Vaughn came in on his day off to review everything with me and had the truck pulled up front ready to go if I wanted it. After having my current vehicle appraised and seeing the cost of the chevy I shared with him what I was hoping my monthly payments would be. Once I received all of these numbers I realized that I was not able to purchase the truck. I shared with Vaughn and Kevin(sales manager) that if they could in anyway bring the cost down then to please call me. After receiving 2 different calls from them they were able to get to my price and I went in and purchased the truck. Vaughn was an excellent person to work with and was very helpful in all ways possible. We have much in common and I intend to keep in touch with him and hopefully play golf with him. I would recommend Vaughn and the dealership to anyone looking to purchase a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Last week we decided it might be time to trade our 2004...

Last week we decided it might be time to trade our 2004 Toyota Highlander for a new model. After visiting one dealer to view and drive the 2010 Highlander I came home and put out an internet request to several dealers describing exactly what I was looking for. David Boone from Appple Valley Toyota responded with a phone call early the following morning. After discussing exactly what I was looking for and what he could sell me the vehicle for we went in to have him give us a quote on our vehicle. We were very pleased with the deal he gave us, especially since it beat a local competitor's price by more than $2,000 on the same vehicle that David had located for us. Apple Valley picked up the 2010 Highlander and had it ready for us the following day. Thanks to David and Apple Valley Toyota and the prompt and professional manner in which they conduct business we are the happy owners of our new 2010 Highlander. We can honestly say that we recommend them to our friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Sheila located the ideal 2010 Toyota Tundra for us. She...

Sheila located the ideal 2010 Toyota Tundra for us. She was relentless in her search to please us, and kept in contact by phone and email as the sale progressed. She and Miller's Apple Valley Toyota are commendable in their efforts to locate, prepare and deliver our new Tundra.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We had a positive experience today with Apple Valley...

We had a positive experience today with Apple Valley Toyota. Sheila Starliper worked with us and she was very professional. We had narrowed our search down to two vehicles. Sheila remained quite patient & helpful with us, and was NOT PUSHY! We decided on a Yaris and are happy with it. We would highly recommend this dealership & Sheila.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.