Reviews
Sales
Rachael our sales woman was very nice and pleasant. She never pushed! And that is what I look for. A good salesman give you breathing room and that’s what she exactly did.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Chris Zerfass Executive Manager/ Partner 717-273-7611
Bennett is top shelf
Rachel was very nice to deal with and very professional person. This was one of the easiest car purchases I ever made. Bought a Honda pilot with low mileage and they gave me a great trade in value for my Ridgeline.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jim S, thank you for taking the time to share your feedback. Each employee is a valued member of the Bennett Honda of Lebanon team and we all strive to provide truly exceptional service! We look forward to seeing you again in the future. Thanks again! Sincerely, Chris Zerfass Executive Manager/ Partner 717-273-7611
Great place to buy a car!
Friendly, knowledgeable and a smooth buying experience! I would recommend shopping at Bennett Honda if you are looking for a new or used vehicle. The car buying experience was easier to navigate than this review site!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for your perfect review, Jamie! I'm glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and I'm glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Chris Zerfass Executive Manager/ Partner 717-273-7611
Wonderful Customer Service
Customer service was very nice, they kept me up to date on the status of my vehicle, and rectified any issues I had. I would definitely get service at this dealership again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. We hope to be of service to you again in the future! Sincerely, Chris Zerfass Executive Manager/ Partner 717-273-7611
STRESS FREE EXPERIENCE
I purchased a new Honda Accord last Friday. The experience was stress free. The employees and sales manager Willie Rodriguez gave me the personal touch and wanted to make sure I was happy with my new car. I highly recommend this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Chris Zerfass Executive Manager/ Partner 717-273-7611
10/10 from buying to service!
We ALWAYS take our Honda's to Bennett for service. Whether its express or scheduled , the service team and mechanics are top notch. GREAT service, FAIR prices!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Chris Zerfass Executive Manager/ Partner 717-273-7611
Excellent Customer Service Department
Michael Rivera is an excellent customer service representative because he: Promptly returns my communications Is knowledgeable, attentive and polite Makes my day without a car a pleasant one Answered my questions about terms used in the service department: for example "drop off vs waiting"
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Chris Zerfass Executive Manager/ Partner 717-273-7611
Great service
John at the service desk was extremely helpful. Very polite and knowledgeable. He always take care of our vehicles in a professional manner. Thank You.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for your perfect review, John! We're glad to hear that our team was knowledgeable and very polite! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Chris Zerfass Executive Manager/ Partner 717-273-7611
Extremely friendly and knowledgeable
Bennett Honda provided an awesome selection of both new and used cars. Their staff is very friendly and will go the extra mile to help everyone out.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
At Bennett Honda of Lebanon, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, Chris Zerfass Executive Manager/ Partner 717-271-0731
Great place to service my Honda!!
Excellent job, I was informed throughout the entire process. John followed up with me and reviewed my bill with me. My car was clean when I picked it up.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Bennett Honda of Lebanon, we value our customers and we look forward to seeing you on your next visit. Sincerely, Chris Zerfass Executive Manager/ Partner 717-271-0731