Reviews
They were very helpful. Any issues that popped up, they were prompt about reaching out and resolving any questions or issues I had. Also extremely friendly!
They were very helpful. Any issues that popped up, they were prompt about reaching out and resolving any questions or issues I had. Also extremely friendly!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We’re pleased you found our team helpful and friendly during your used Hyundai Tucson purchase. It’s great to know we responded quickly to your questions and resolved any issues. Thank you for the five-star rating. Ashley Buzzelli - General Manager - 614-383-4401
Ron, Sam, Jess and the rest of the team at the service center are the best of the best! I can not say enough amazing things about them. I put a lot of miles on my car for work, so I see them frequently for my oil changes and they treat me like family every time I'm in! I always want Sam to take my car for service appts (I'm sure everyone else is great too - she's just my girl!) and she always does such a fantastic and thorough job. Recently I traded my old CX-5 for a new one and worked with Skyler. He was super easy to work with and not pushy at all! It made the overall purchase experience super smooth. No one likes buying a new car, but Skyler made it less terrible haha! My husband and I have both been so impressed with Germain Mazda West! They truly care and it really shows! We have bought multiple Mazda's from them and will continue to do so! I can not say enough great things about them!
Ron, Sam, Jess and the rest of the team at the service center are the best of the best! I can not say enough amazing things about them. I put a lot of miles on my car for work, so I see them frequently for my oil changes and they treat me like family every time I'm in! I always want Sam to take my car for service appts (I'm sure everyone else is great too - she's just my girl!) and she always does such a fantastic and thorough job. Recently I traded my old CX-5 for a new one and worked with Skyler. He was super easy to work with and not pushy at all! It made the overall purchase experience super smooth. No one likes buying a new car, but Skyler made it less terrible haha! My husband and I have both been so impressed with Germain Mazda West! They truly care and it really shows! We have bought multiple Mazda's from them and will continue to do so! I can not say enough great things about them!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We’re thrilled to hear Ron and Jessica have welcomed you like family at each oil change, and that Skyler made the process of switching to your new Mazda CX-5 so smooth. We appreciate your trust over multiple Mazdas. We look forward to serving you and your husband again soon. Ashley Buzzelli - General Manager - 614-383-4401
John was very helpful, and he made the process as smooth as possible. And, he has a great sense of humor.
John was very helpful, and he made the process as smooth as possible. And, he has a great sense of humor.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your five-star review and are pleased John could make your new Mazda CX-30 purchase smooth and enjoyable. It’s great to hear his sense of humor made a positive impact. Thank you for choosing Mazda and we look forward to seeing you again. Ashley Buzzelli - General Manager - 614-383-4401
John was helpful from the first phone call. Great atmosphere in the building, friendly staff, low pressure, and I’ve never done a car deal so quickly in my life! In and out in 2 hours!
John was helpful from the first phone call. Great atmosphere in the building, friendly staff, low pressure, and I’ve never done a car deal so quickly in my life! In and out in 2 hours!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We’re thrilled John could guide you through your new Mazda CX-30 purchase so seamlessly. It’s wonderful to know our friendly, low-pressure atmosphere helped you complete everything in just two hours. Congratulations on your new CX-30, and don’t hesitate to reach out if there’s anything else we can assist with. Ashley Buzzelli - General Manager - 614-383-4401
From start to finish, our experience with Germain Mazda was amazing! Phillip, our salesman, was very knowledgeable, yet never pushy or overbearing, and working with the rest of the team was so relaxed and honestly fun!
From start to finish, our experience with Germain Mazda was amazing! Phillip, our salesman, was very knowledgeable, yet never pushy or overbearing, and working with the rest of the team was so relaxed and honestly fun!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
It’s fantastic to hear that purchasing your Mazda CX-5 was both informative and fun. Our team provided knowledgeable, pressure-free guidance to keep the process relaxed from start to finish. Thank you for choosing us for your new CX-5. Ashley Buzzelli - General Manager - 614-383-4401
I would like to thank Mike and the team at Germain Mazda West for taking very good care of me and giving me a really good deal on a 2022 Volkswagen Taos. Great price, great transparency, and great service. Would strongly recommend Mike as the go-to guy and I appreciate the honesty when it comes to pricing and giving me the best offer possible.
I would like to thank Mike and the team at Germain Mazda West for taking very good care of me and giving me a really good deal on a 2022 Volkswagen Taos. Great price, great transparency, and great service. Would strongly recommend Mike as the go-to guy and I appreciate the honesty when it comes to pricing and giving me the best offer possible.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We’re thrilled you enjoyed such a transparent and positive purchase of your 2022 Volkswagen Taos. Thank you for the five-star rating and for recommending our team’s honest pricing and service. We hope you enjoy every drive in your Taos. Ashley Buzzelli - General Manager - 614-383-4401
Very professional All staff very professional, knowledgeable and friendly. I will go back. And recommend to others
Very professional All staff very professional, knowledgeable and friendly. I will go back. And recommend to others
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- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s wonderful to hear our staff delivered professional, knowledgeable, and friendly service on your Mazda. We appreciate your recommendation and look forward to assisting you again. Ashley Buzzelli - General Manager - 614-383-4401
John and team were delightful start to finish even if by the 3rd day they may have been tired of seeing us. A great no pressure experience.
John and team were delightful start to finish even if by the 3rd day they may have been tired of seeing us. A great no pressure experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for working with John and our team over those three days. We’re glad our relaxed approach kept everything comfortable and pressure free. Congratulations on your used Mazda CX-50 and enjoy every drive. Ashley Buzzelli - General Manager - 614-383-4401
I had a great experience in my 2 visits. I felt no pressure while I made my decision. Once I decided on a vehicle, I was out the door in two hours which for me is a record time. All the staff was extremely friendly and informative.
I had a great experience in my 2 visits. I felt no pressure while I made my decision. Once I decided on a vehicle, I was out the door in two hours which for me is a record time. All the staff was extremely friendly and informative.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we’re delighted that both visits felt pressure-free and that you were able to finalize everything so efficiently. It’s wonderful to hear our team provided friendly, informative support throughout your purchase. Enjoy your new Mazda and feel free to reach out if there’s anything else we can assist with. Ashley Buzzelli - General Manager - 614-383-4401
Process from 1st communication online to in the door was straightforward and all staff was responsive. John was very personable and easy to work with.
Process from 1st communication online to in the door was straightforward and all staff was responsive. John was very personable and easy to work with.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us. We’re pleased the steps from initial online contact to your visit were smooth and that John made the process easy. Enjoy your new Mazda CX-50 Hybrid, and please reach out if you have any questions. Ashley Buzzelli - General Manager - 614-383-4401