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Germain Mazda West

(366 reviews)
Visit Germain Mazda West
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00pm–6:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday Closed Closed
2026 state dealer award
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2026 state dealer award
2026 consumer dealer award

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New (614) 954-4578 (614) 954-4578
Used (614) 465-4135 (614) 465-4135
Service (614) 465-4136 (614) 465-4136

Inventory

See all 209 vehicles from this dealership.

About our dealership

Thank you for stopping by Germain Mazda West, our dealership serving Columbus, Grove City, and Hilliard, Ohio. As part of the Germain family of dealerships, serving our customers is our goal and privilege. Our personalized approach to car buying sets us apart because we take the time to understand your needs and pair you with the ideal vehicle. Our aim is to create a culture where we can pursue committed, loyal, and valued relationships with our customers. Since we’re passionate about the work we do and the customers we serve, we can deliver the finest transportation solutions that serve your needs and bring you joy.

Service center

Phone number (614) 465-4136

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
8:00am–2:00pm
Sunday
Closed

Meet our employees

Reviews

(366 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Germain Mazda West from DealerRater.

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We purchased the MX-5 from Germain Mazda West. John Bechtel was our salesperson and he was excellent. He made the process stress free and smooth. We can say this was one of the best dealer experiences we have had. They have gained our future business and we highly recommend John Bechtel.

We purchased the MX-5 from Germain Mazda West. John Bechtel was our salesperson and he was excellent. He made the process stress free and smooth. We can say this was one of the best dealer experiences we have had. They have gained our future business and we highly recommend John Bechtel.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re delighted John made purchasing your new Mazda MX-5 Miata feel effortless and helped make this one of your best dealership experiences. Your recommendation and intention to choose our team again mean a great deal to us. Ashley Buzzelli - General Manager - 614-383-4401

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We purchased a MX-5 from Germain West Mazda and we could not be any happier. John Bechtel was our sales contact person and he was awesome. I don’t know too many people that enjoy buying a car but this dealer and John made this experience very easy and painless. They were fair and honest in their pricing. They have our future business and I would recommend John Bechtel to anyone shopping for a Mazda.

We purchased a MX-5 from Germain West Mazda and we could not be any happier. John Bechtel was our sales contact person and he was awesome. I don’t know too many people that enjoy buying a car but this dealer and John made this experience very easy and painless. They were fair and honest in their pricing. They have our future business and I would recommend John Bechtel to anyone shopping for a Mazda.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

We’re delighted that John made purchasing your new Mazda5 feel straightforward and comfortable. Your recommendation of John and your plans to return mean a great deal to our team. Ashley Buzzelli - General Manager - 614-383-4401

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I have been extremely pleased with my new vehicle. My sales person did an outstanding job helping me set up everything and explain all the features.

I have been extremely pleased with my new vehicle. My sales person did an outstanding job helping me set up everything and explain all the features.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted you're enjoying your new Mazda CX-90. It's rewarding to hear that our sales associate did such a thorough job helping you get everything set up and explaining its features. Ashley Buzzelli - General Manager - 614-383-4401

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Outstanding! Friendly, courteous, respectful of my time and needs. Enjoyed working with Michael who never made me feel pressured.

Outstanding! Friendly, courteous, respectful of my time and needs. Enjoyed working with Michael who never made me feel pressured.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

We’re glad you felt respected and that Michael made purchasing your CX-50 Hybrid pressure-free. Knowing that our team honored your time and needs means a lot to us. Ashley Buzzelli - General Manager - 614-383-4401

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I had a great experience at Germain Mazda West! My salesperson (skyler) was very professional, friendly, patient, and helpful throughout the entire process. He made buying my car smooth, easy, and stress-free. Excellent customer service! Highly recommended!

I had a great experience at Germain Mazda West! My salesperson (skyler) was very professional, friendly, patient, and helpful throughout the entire process. He made buying my car smooth, easy, and stress-free. Excellent customer service! Highly recommended!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Knowing that the purchase of your new Mazda CX-5 felt seamless and effortless is rewarding for our team. Thank you for choosing our dealership and recommending Skyler and our team. Ashley Buzzelli - General Manager - 614-383-4401

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The dealership made it very quick and easy to test drive and purchase a vehicle. The sales associate and other staff were great.

The dealership made it very quick and easy to test drive and purchase a vehicle. The sales associate and other staff were great.

Rating breakdown (out of 5):
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Knowing that test driving and purchasing your new Mazda CX-90 felt quick and effortless means a lot to our team. Your kind words about our sales associate and staff mean a great deal to us. Ashley Buzzelli - General Manager - 614-383-4401

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Mike did an excellent job in getting me into the correct car for my needs. Great follow-up to make sure all was well

Mike did an excellent job in getting me into the correct car for my needs. Great follow-up to make sure all was well

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Knowing that Michael’s assistance in finding the right Mazda CX-50 and our follow-up met your needs is rewarding. Your kind words and five-star rating mean a lot to our team. Ashley Buzzelli - General Manager - 614-383-4401

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John was super friendly and worked with us to get us the best deal possible.

John was super friendly and worked with us to get us the best deal possible.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re glad John’s friendly approach and effort to secure the best deal for your new Mazda CX-90 met your expectations. Your kind words and five-star rating mean a great deal to our team. Ashley Buzzelli - General Manager - 614-383-4401

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My experience with Germain Mazda West was a very excellent experience. They took care of me from the first moment I walked in the door until the moment I left and are still taking care of me. John was my sales person and he did an excellent job. Ensure I understood everything and the emails me and text me making sure everything is OK so yeah I give them five out of five stars thank you, Germain

My experience with Germain Mazda West was a very excellent experience. They took care of me from the first moment I walked in the door until the moment I left and are still taking care of me. John was my sales person and he did an excellent job. Ensure I understood everything and the emails me and text me making sure everything is OK so yeah I give them five out of five stars thank you, Germain

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Our sales team enjoyed guiding you through each step of your Mazda CX-50 purchase. Knowing that John’s follow-up messages and clear explanations helped you feel taken care of means a lot to our team. Ashley Buzzelli - General Manager - 614-383-4401

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Germain Mazda West was a great experience. Mike and his team made purchasing a new car easy and fun! Although I spent a little more than I planned, I got the exact car I wanted.

Germain Mazda West was a great experience. Mike and his team made purchasing a new car easy and fun! Although I spent a little more than I planned, I got the exact car I wanted.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Our team enjoyed guiding you through the purchase of your new Mazda3. Hearing that Michael made the process easy and fun means a lot to us. Congratulations on getting exactly the Mazda3 you wanted, and we hope you love every moment behind the wheel. Ashley Buzzelli - General Manager - 614-383-4401

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