Reviews
Excellent service, great staff, do NOT like TV on in
Excellent service, great staff, do NOT like TV on in waiting room, with no controls by staff to turn it off. No need for all that advertising, counter productive.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Bonnie, we’re glad to know you had a great experience with our team at Marin Subaru. We’re sorry about the TV situation—will pass your concerns along. Thank you for choosing us!
Great experience buying my first new car (usually buy
Great experience buying my first new car (usually buy used cars). Exceptionally great service. We are very happy!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new car! We're happy to hear you had a positive experience. Thank you for choosing Marin Subaru!
Everyone at Marin Subaru has always been extremely kind
Everyone at Marin Subaru has always been extremely kind and confident— this time it was Felipe, who managed to get my car ready ahead of schedule and was a pleasure to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your five-star feedback for Felipe and the team, Helen! See you next time at Marin Subaru!
People you deal with are always professional.
People you deal with are always professional. They are friendly and explain the work they are going to do. It’s the reason why I always go back to Marin Subaru, where I bought the car in 2017
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your continued trust and support since 2017! We're proud of our team and their professionalism, and we look forward to serving you again at Marin Subaru. We truly value your business!
I like the dealership overall, and the service department
I like the dealership overall, and the service department has done a great job on the two Subaru outback that I have owned. I recently took my newest Subaru in because it had a rattle in the dash they tried to fix the rattle and I thought they did and the rattle is still there. I took it back for the second time and they worked on it again, but the rattle is still there so I’m a little disappointed in that part my service manager Bruno has done a great job. It’s not his fault that the rattle can’t get fixed.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We sincerely apologize for the ongoing rattle issue with your Subaru at Marin Subaru. Your feedback is valued, and we understand your frustration. We'll address this further to find a solution. Thank you for your patience and kind words about Bruno and our service team. See you next time!
Mario gives a great service he’s a great guy perfect for
Mario gives a great service he’s a great guy perfect for that job again great service from him.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Pedro, for stopping by to leave Mario and Marin Subaru a wonderful review!
Bruno was very helpful and knowledgeable.
Bruno was very helpful and knowledgeable. I purchased my first Subaru from a used car dealer.. A 2013 Forester and he had some good suggestions.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Bob! It's great to hear that Bruno was so helpful and knowledgeable. Thank you for choosing Marin Subaru, and we hope you enjoy your Forester for many more years!
The entire team at Marin Subaru is excellent!
The entire team at Marin Subaru is excellent! We worked with Ashley Acume to purchase our new Forester. She listened closely to our needs and recommended the options that would work best for us. When the car arrived, she was great about spending time with us to explain how the car worked, including getting us set up with the MySubaru app. The finance department is also wonderful. Our transaction went smoothly. I highly recommend Marin Subaru to anyone who’s looking to purchase a new Subaru.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Carolyn, we are delighted to hear you had a seamless experience with Ashley and our finance team at Marin Subaru. It's wonderful to know you felt supported and well-informed throughout your Forester purchase. Thank you for your recommendation, and congratulations on your new car!
Brought in my Subaru Solterra for its first basic
Brought in my Subaru Solterra for its first basic maintenance and worked with Felipe at the dealership who was terrific to deal with. Great attention, perfect followthrough. The work seems completely fine: I've had no problems with the car. Great Experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so glad you had a five-star experience with Felipe and the team. Thank you for choosing Marin Subaru and for sharing your support online! See you next time!
Victoria is knowledgeable and personable…with a fun sense
Victoria is knowledgeable and personable…with a fun sense of humor. She explains well what is going to be done and what is covered under warranty. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Leslie, we're delighted to hear Victoria provided you with such thorough and personable service! Thank you for choosing Marin Subaru and for sharing your experience. Safe travels!
