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2025 consumer dealer award
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2025 consumer dealer award

Reviews

(141 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Marin Subaru from DealerRater.

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Service advisor was thorough and pleasant to work with.

Service advisor was thorough and pleasant to work with. He was absolutely wonderful throughout my appt

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that your service advisor provided a thorough and pleasant experience at Marin Subaru. Thank you for sharing this positive feedback!

Scott was very responsive, knowledgeable,and

Scott was very responsive, knowledgeable,and straightforward. Great experience and i would go back for sure!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Scott provided you with a great experience at Marin Subaru! Thank you for your kind words, and we look forward to welcoming you back in the future.

My car needed a service Have been having serviced for

My car needed a service Have been having serviced for many years Appreciate Mario Rodriguez ‘service very much Great service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Anneke, thank you for your continued trust in Marin Subaru and for highlighting Mario's great service! We're delighted to know you've had such positive experiences with us over the years.

Excellent service.

Excellent service. Courteous staff. Timely completion. Recommend highly. Word word word word word word word

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the high recommendation! We're delighted to hear that our Marin Subaru team provided excellent service and a courteous experience. We appreciate your support and look forward to serving you in the future!

Bruno was very helpful , respectful and pleasant checking

Bruno was very helpful , respectful and pleasant checking my car in and returning it to me after the service was finished .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Lynn, we're delighted to hear that Bruno provided such helpful and pleasant service during your visit at Marin Subaru. Thank you for sharing your experience with us!

At sunwise Subaru I feel confident that I will get an

At sunwise Subaru I feel confident that I will get an appointment. The work will be done quickly, and the service will always be friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that you consistently receive friendly and efficient service at Marin Subaru. Thank you for your confidence in us, and we look forward to assisting with any future needs!

Since 1998, we’ve bought 3 Subarus here.

Since 1998, we’ve bought 3 Subarus here. Service has been excellent, helpful and cheerful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are glad to hear that our team has earned your loyal business. Thank you for being part of the Marin Subaru team!

Expertise, value, and consideration.

Expertise, value, and consideration. Good communication..gratitude for Bruno. I recommend Marin Subaru. They have been attending my 2010 Outback for almost 15 years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Bob, thank you for your kind words and recommendation! We're happy to have been a part of your Outback's journey at Marin Subaru. Bruno and the team appreciate your trust and support!

Sales process was prolonged with a new person and a

Sales process was prolonged with a new person and a change in software. Good service. They fixed a forgotten tire rotation and a number of warranty items very quickly. Even getting my vehicle back before the scheduled time. They did forget to install my license plates.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Geofru, thank you for your feedback. We're glad to hear that our team at Marin Subaru provided good service and resolved the issues quickly. We apologize for any inconvenience with the license plates and appreciate your patience during the sales process!

Service Advisors Bruno Santos and Mario Rodriguez always

Service Advisors Bruno Santos and Mario Rodriguez always provide outstanding service! I also have been very pleased with the mechanical team’s skills and service as they have worked on my Subarus (Outback, Forester, cross Trek).

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for recognizing the exceptional service from Bruno Santos, Mario Rodriguez, and our mechanical team at Marin Subaru! We're delighted to hear that you've been pleased with their skills while working on your Subarus. We appreciate your support and look forward to serving you again in the future!