Reviews
Write a reviewThank you, Courtesy Mazda! In particular Aspen and Kevin...
Thank you, Courtesy Mazda! In particular Aspen and Kevin were absolutely wonderful to work with. I was in the market for an SUV and had decided to give Mazda a shot after hearing good reviews from friends and family. I cannot speak highly enough of both the CX-5 and the sales/finance team at Courtesy. After visiting many dealerships over a number of days this was by far the most comfortable and straightforward interaction I had. From the test drive to the final signature I was treated with respect and courtesy (no pun intended). It is a difficult time to be in the market for a new car (Covid-19) but I truly felt that they understood and did everything they could to make me comfortable as a buyer. I absolutely love my new Mazda CX-5 turbo!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much, Marion, for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Aspen and Kevin and congratulations on your new CX-5! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
Service manager, Min was awesome! You know when you go to...
Service manager, Min was awesome! You know when you go to those dealerships and you dread talking to them? This was definitely not the case! He was so kind and professional and pricing was very fair, unlike many other dealers. Thank you for taking care for me!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Beth, thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Min and the team, and we look forward to working with you again!
Great service all around. Arthur is a great salesman. I...
Great service all around. Arthur is a great salesman. I wasn't sure about which vehicle i wanted to purchase. Arthur had no issues dealing with my needs. I even had a model pulled out of the showroom so that i could test drive it. I had a really good shopping and sales experience. I will recomend this Mazda dealership to anyone in need of a new vehicle. Thanks again Arthur and Courtesy Mazda.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are very happy to hear that Arthur provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
The service department was prompt and courteous on the...
The service department was prompt and courteous on the phone and when we arrived. Mr Pedersen was personable and kept us informed about the process. Thank you guys!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Tom, we appreciate your business and our team looks forward to serving you again soon!
Service was very good and on time, but NO MASKS NO MASKS...
Service was very good and on time, but NO MASKS NO MASKS NO MASKS!!! We sat outside and waited. No the state mandate is they must wear them as of today so I hope you all comply!
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Courtesy Mazda, we appreciate your honest feedback. Please feel free to reach out to management directly if you would like to discuss your concerns. We hope you will give us another opportunity to serve you!
would’ve felt better if all employees were wearing masks....
would’ve felt better if all employees were wearing masks. benches in the shade for waiting outside during pandemic would be appreciated. easy to make appointment online
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Rebekka, thanks for sharing your thoughts about your experience with Courtesy Mazda. We appreciate your feedback and hope to see you again soon!
I went in for a clear bra, paint and interior coating....
I went in for a clear bra, paint and interior coating. The hood bra didn't stick. Wax left all over seams. I had items left in trunk that went missing. Still have not found out what happened with those items. Need to find time to return to get the hood bra re done.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
We're very sorry to hear that your visit wasn't up to par. If you wouldn't mind contacting us directly, we would like to discuss how we can best resolve the issue.
Excellent, hassle-free car car buying experience. Great...
Excellent, hassle-free car car buying experience. Great selection of vehicles and staff worked with me to find the right vehicle and the right price.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Here at Courtesy Mazda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!
Recall headlight service was performed quickly, and I...
Recall headlight service was performed quickly, and I really liked the free multipoint inspection, including wheel alignment check. A free car wash was a bonus!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Kevin, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Courtesy Mazda.
Excellent communication and proactive updates throughout...
Excellent communication and proactive updates throughout the entire service visit, which included coordination with the body shop to make repairs to the front and rear bumpers of our Mazda 3. Min was fantastic to work with!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for Min and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.
