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Tonkin Hillsboro Chrysler Dodge Jeep RAM

(804 reviews)

Reviews

(804 reviews)

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We had the best experience buying a new truck than we

We had the best experience buying a new truck than we ever had before. Then dealership was Tonkin CDJR in Hillsboro Oregon. The great salesman we had was Randy May. We had a great connection and the total shopping experience was phenomenal. In the end I got what I wanted and they got what they needed out of it. I just can't say enough about how great Randy was! I will always come back for future purchases. Daniel in finance was also great. He explained everything to us about the whole process and gave us opportunities for extra coverages. All in all, this is the best car shopping experience we have ever had, and we have been buying new vehicles for over 40 years now. Thanks guys and keep up the great work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Chuck and Sue, we're delighted to hear that Randy and Daniel made your experience at Tonkin Hillsboro Chrysler Jeep Dodge RAM exceptional. Thank you for sharing such detailed feedback; we look forward to assisting with future purchases!

Ryan was my service agent.

Ryan was my service agent. He is a very friendly and responsive to my needs. I will always go directly to him if he’s available.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

David, we're glad to hear Ryan provided you with excellent service at Tonkin Hillsboro Chrysler Jeep Dodge RAM. Thanks for the positive feedback!

I worked with Jeremy DeHavan he was awesome and helped us

I worked with Jeremy DeHavan he was awesome and helped us find the right Jeep in our budget! We love our new Jeep!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

We're delighted to hear that Jeremy helped you find the perfect Jeep within your budget at Tonkin Hillsboro Chrysler Jeep Dodge RAM. Enjoy your new ride!

Carlos in the service department took great care of my

Carlos in the service department took great care of my needs. The service of the techs are always great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Sean, we're glad to hear Carlos and our service team at Tonkin Hillsboro Chrysler Jeep Dodge RAM took great care of you! Thanks for the positive feedback!

The service team was very courteous and helpful also

The service team was very courteous and helpful also knowledgeable about my vehicle make and model.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

It was our pleasure to assist you. Thank you from all of us here at Tonkin Hillsboro Chrysler Jeep Dodge RAM!

Randy, May was our sales rep.

Randy, May was our sales rep. He was very professional and patient with us. He didn’t try to push something on us. We didn’t want we appreciate I’d recommend Randy, to my friends and family to purchase a car from Tonkin.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Peter and Mary, we're delighted to hear that Randy provided such a professional and patient experience at Tonkin Hillsboro Chrysler Jeep Dodge RAM. Thanks for recommending us!

Gordon was awesome!

Gordon was awesome! No pressure and has tons of experience. Really took the time to fight for the deal I wanted, and we got it!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We're delighted to hear that Gordon provided you with a great experience at Tonkin Hillsboro Chrysler Jeep Dodge RAM. Enjoy your new ride!

Randy,, May Ward sales rep he was very professional took

Randy,, May Ward sales rep he was very professional took care of us from the start and we were able to go home with a 2024 Jeep compass within 24 hours. He’s very friendly and patient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Peter, we're delighted to hear that Randy provided such excellent service at Tonkin Hillsboro Chrysler Jeep Dodge RAM. Enjoy your new 2024 Jeep Compass!

Brought the car for a routine service, Darien and team

Brought the car for a routine service, Darien and team found a significant problem, were able to help with a temp solution, and to fix everything very quickly! Great service by Darien and team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Shay, we're glad to hear Darien and the team at Tonkin Hillsboro Chrysler Jeep Dodge RAM provided you with excellent service and a quick fix! Thanks for sharing your experience!

The sales and the finance department of the Hillsboro

The sales and the finance department of the Hillsboro jeep dodge store showed their true professionalism very thorough in my experience from the beginning to the end this dealership is a shining example of what other dealerships should follow definitely would be from here again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that our sales and finance teams at Tonkin Hillsboro Chrysler Jeep Dodge RAM provided a thorough and professional experience. Thank you for your kind words, we look forward to serving you again in the future!