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2015 state dealer award
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2015 state dealer award 2015 state dealer award
2015 consumer dealer award

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(179 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fiesta Volkswagen from DealerRater.

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Ripped off by Manny. Car had human urine damage I had to spend lots to get it properly working . The general managers did nothing to help this . THEY TOOK ADVANTAGE OF A SINGLE MOM WITH CHILDREN WITH DISABILITIES. DO NOT RECOMMEND

Ripped off by Manny. Car had human urine damage I had to spend lots to get it properly working . The general managers did nothing to help this . THEY TOOK ADVANTAGE OF A SINGLE MOM WITH CHILDREN WITH DISABILITIES. DO NOT RECOMMEND

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Bought a new Tiguan on 3/26/25,had it for 15 days and fuel tank started leaking.it still had 1/2 tank of original gas from the dealership, I had not even put 200 miles on it. Took it back to the dealership on 4/9/25 at 8:30 am. I’m writing this review on the morning of 4/30/25. Still no news on when I will get my vehicle back. I realize things break, I’m not so angry that this happened, I’m angry that fiesta Volkswagen has not addressed it in a reasonable amount of time. Very disappointed in this purchase and this dealership. My salesman Howard has been great and has tried to help.

Bought a new Tiguan on 3/26/25,had it for 15 days and fuel tank started leaking.it still had 1/2 tank of original gas from the dealership, I had not even put 200 miles on it. Took it back to the dealership on 4/9/25 at 8:30 am. I’m writing this review on the morning of 4/30/25. Still no news on when I will get my vehicle back. I realize things break, I’m not so angry that this happened, I’m angry that fiesta Volkswagen has not addressed it in a reasonable amount of time. Very disappointed in this purchase and this dealership. My salesman Howard has been great and has tried to help.

Rating breakdown (out of 5):
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Buying process
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Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
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Right from the get-go these guys took care of business for me. Absolutely love my new Volkswagen! That wouldn't shop anywhere else thank you guys I appreciate everything!

Right from the get-go these guys took care of business for me. Absolutely love my new Volkswagen! That wouldn't shop anywhere else thank you guys I appreciate everything!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Unfortunately my daughter bought a 2017 Subaru crosstrek for $18,000 with 70,000 miles on it and it broke down within 2 months for a $2500 differential repair. They would do nothing for her. They do not have ANY warranty beyond the $3000 warranty they sell you. Very used car salesman like. Was told by 2 salesman including our original one we were out of luck and there was nothing they could do for her. Never will shop there again unfortunately.

Unfortunately my daughter bought a 2017 Subaru crosstrek for $18,000 with 70,000 miles on it and it broke down within 2 months for a $2500 differential repair. They would do nothing for her. They do not have ANY warranty beyond the $3000 warranty they sell you. Very used car salesman like. Was told by 2 salesman including our original one we were out of luck and there was nothing they could do for her. Never will shop there again unfortunately.

Rating breakdown (out of 5):
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Buying process
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Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The team was easy to work with and not pushy. They were honest and upfront and fair on their pricing.

The team was easy to work with and not pushy. They were honest and upfront and fair on their pricing.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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I came in for the fuel pump recall. Everyone was friendly and helpful. I came in with about 1/8 a tank more than advised, but they still managed to get everything done and I didn’t even lose any gas. Thanks! Everything done in a timely manner and my car was ready when I arrived.

I came in for the fuel pump recall. Everyone was friendly and helpful. I came in with about 1/8 a tank more than advised, but they still managed to get everything done and I didn’t even lose any gas. Thanks! Everything done in a timely manner and my car was ready when I arrived.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Glad we were able to get you in and out. If anything comes up in the future please reach out we are always here to help.

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The dealership is fantastic the salesmen and women all help you understand the vehicle you are purchasing or going to purchase. Howard was great and easy to work with. Kept in contact and got me everything I asked for in my new vehicle.

The dealership is fantastic the salesmen and women all help you understand the vehicle you are purchasing or going to purchase. Howard was great and easy to work with. Kept in contact and got me everything I asked for in my new vehicle.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Knowledgeable service staff and transparent pricing made my oil change a breeze. They did a great job.

Knowledgeable service staff and transparent pricing made my oil change a breeze. They did a great job.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Someone is not telling the truth… Not sure if there was a miscommunication with the Service mechanic or the service representative, but the tires were not rotated as the service representative explained. In addition, they fixed The headlight bulb on the passenger side and said all of a sudden, the driver side doesn’t work well after looking the bulb is busted, and they left the glass inside of the headlight. I left a message for the service to call me back was two days ago and no response.

Someone is not telling the truth… Not sure if there was a miscommunication with the Service mechanic or the service representative, but the tires were not rotated as the service representative explained. In addition, they fixed The headlight bulb on the passenger side and said all of a sudden, the driver side doesn’t work well after looking the bulb is busted, and they left the glass inside of the headlight. I left a message for the service to call me back was two days ago and no response.

Rating breakdown (out of 5):
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Buying process
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Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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I took my taos in to check the brakes and I have to pay for the service because my warantee was over my like 150 or so miles and if they could have made an appointment for me the week I called instead of 3 weeks later I wouldn't have to pay, how is this fair? and I really cant afford the 500$ they want to charge for a brake job

I took my taos in to check the brakes and I have to pay for the service because my warantee was over my like 150 or so miles and if they could have made an appointment for me the week I called instead of 3 weeks later I wouldn't have to pay, how is this fair? and I really cant afford the 500$ they want to charge for a brake job

Rating breakdown (out of 5):
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Overall experience
2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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