AutoFair Ford

Our truck had to be towed to Auto Fair because it would not start. They were very nice, took all my information and explained how everything work work. Within 24 hours we had our truck back with a new starter. We are very pleased with the service.

I bought my Ram from AutoFair Ford after being told the rear blinker and tire-pressure issue would be fixed before the sale. I checked the blinker after the repair, and it was working. Less than a month later, it failed again. That makes me question whether the pre-sale repair was a lasting fix or just enough to get through the sale—especially since I was charged when I returned. The rear-right tire pressure still read 0 on the gauge, so I brought both issues in. I was charged $421.98 to diagnose them. The next day, I paid another $178.94 for a tire-pressure sensor. I was told the truck had been driven and the problem was fixed, but the gauge still read 0. They replaced the tail-light harness without charging me for the part after I reminded them I’d been told it would be fixed before purchase. I was still charged for the diagnostic work. I paid $600.92 in total and asked AutoFair Ford for a refund. So far, I have received no response. The blinker repair didn’t last, and after paying for the sensor replacement, the tire-pressure reading still showed 0. This experience has seriously damaged my trust in both the sales and service departments. If you buy a vehicle here, get every promised repair documented and verify it’s been properly fixed before taking delivery. Repair orders: 26172525/1 and 26172594/1

I bought my Ram from AutoFair Ford after being told the rear blinker and tire-pressure issue would be fixed before the sale. I checked the blinker after the repair, and it was working. Less than a month later, it failed again. That makes me question whether the pre-sale repair was a lasting fix or just enough to get through the sale—especially since I was charged when I returned. The rear-right tire pressure still read 0 on the gauge, so I brought both issues in. I was charged $421.98 to diagnose them. The next day, I paid another $178.94 for a tire-pressure sensor. I was told the truck had been driven and the problem was fixed, but the gauge still read 0. They replaced the tail-light harness without charging me for the part after I reminded them I’d been told it would be fixed before purchase. I was still charged for the diagnostic work. I paid $600.92 in total and asked AutoFair Ford for a refund. So far, I have received no response. The blinker repair didn’t last, and after paying for the sensor replacement, the tire-pressure reading still showed 0. This experience has seriously damaged my trust in both the sales and service departments. If you buy a vehicle here, get every promised repair documented and verify it’s been properly fixed before taking delivery. Repair orders: 26172525/1 and 26172594/1

Once again this dealership went above and beyond. Very attentive to me as a customer, all questions were answered very quick and professional. I will never go back to the prior ford dealership again. Thanks again. Your doing a great job

Making appointment with Nick was quick and easy. As usual he got car in quickly and accommodated my schedule. Routine maintenance was done while I waited. Very happy with Nick and AutoFair in Manchester, NH.

Everyone at this dealership are 💯 % professionals SCOTT MIKE AND NICK ARE THE BEST THANKYOU FOR ALL YOUR HELP I LOVE MY NEW FORD RANGER🌟🌟🌟🌟🌟

Nick is always great. Professional, thorough and comprehensive right down to keeping on top of recalls. The best!

Hunter was amazing at Ford! He was informative, kind, listened to our needs/wants, and was able to work within our budget. The entire team stayed past their workday to finish the deal. We highly recommend Hunter and his team!

I just want to give a shout out to Joe in service! I purchased my vehicle at another Autofair location and had a not so great follow up/ continuity of service with them and was told multiple times that they do not work on the vehicle i purchased. After bringing my vehicle into the Ford garage Joe made evey step seamless and he got the job done and changed my over all experience at Autofair. We need people more like this, that care about the customers, not only when selling the vehicle but the follow up. To me I was not just buying a car, I bought this to get from A to B and drive my family around. So having the follow up is extremely important, and knowing that the vehicle i have is safe and going to last. Thanks again Joe, and Autofair Ford! ~Marissa

in my opinion, this is the best Ford dealership there is all of New Hampshire and I’ve been to four other Ford dealerships over the last 30 years. Ever since I traded in my old truck and bought my new F350 2022 they have taken care of me five stars plus.