Reviews
Great experience excellent customer service and they...
Great experience excellent customer service and they stayed well beyond close to get my deal done. All in all a great experience. Would recommend highly
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Thank you for taking the time to leave us a review and the kind words. We hope you are enjoying your new ride.
Everyone was welcoming and friendly, there was no...
Everyone was welcoming and friendly, there was no pressure, encouraged us to try several different vehicles to so if one was right for us. Just a great experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello We are so glad to read that your had a wonderful experience with our staff and you got the perfect car that fit your needs. Thanks for taking the time to leave us a review.
I was very pleased with the service I received on...
I was very pleased with the service I received on returning my leased vehicle and the lease of my new vehicle. Tim was very understanding during a difficult time when we were notified minutes before our appointment of the loss of a close family member.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello We are so happy to read that Tim was able to help you with your old lease and into a new one. We are sorry for your loss and thank you for taking the time leave us a review.
Terrible - John Crowley does not know what his own people...
Terrible - John Crowley does not know what his own people commit. John Crowley and his people are totally disconnected - terrible sales service. Filing a complaint with AG.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hello We are sorry to hear about your recent experience with us
Danielle Bowles was very friendly and patient when we...
Danielle Bowles was very friendly and patient when we went in to purchase a truck. We were first looking for used but then switched over to new.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Thanks for taking the time to leave us a review. We will be sure to send these to Danielle so that she may read your kind words.
This is the first new vehicle I ever purchased and...
This is the first new vehicle I ever purchased and AutoFair Ford and Tim Sewall made it a great experience. I got a fair trade-in value for my trade and the maintenance and warranty packages were a good value as well. I am looking forward to my ownership experience with my new 2020 Ford Ranger. Thanks again, Tim!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Thank you for taking the to leave us a review and for allowing us to help you with this giant milestone! Enjoy your first car!
AutoFair had the vehicle I wanted so making the...
AutoFair had the vehicle I wanted so making the transaction was quick and easy. Everyone involved was extremely knowledgeable and helpful. The overall experience was great.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello We are so happy you experience with us was quick and easy! Enjoy your new car.
I had to bring my car in for a few recalls and to get my...
I had to bring my car in for a few recalls and to get my interior door handle replaced. They always get my car back to me the same day. Jerome and Brandon are great!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello We are so grateful for your kind words and for taking the time to leave us a review. Thanks, again.
I was looking for a car that was under 30,000 miles that...
I was looking for a car that was under 30,000 miles that could get me to and from work. I was able to find an almost brand new Ford Focus with a little under 18,000 miles on it for a great price.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Alyssa We are so happy we could exceed your expectations for what you were in the market for. We hope you continue to enjoy our Ford Focus.
Multiple visits for one issue. AutoFair Ford are always...
Multiple visits for one issue. AutoFair Ford are always out for their own best interests. I was scheduled for service and requested a loaner vehicle. When I arrived I was told the policy had changed and was never notified nor was I offered to get a rental vehicle. I had to bring my vehicle to an outside repair shop to get it fixed properly. Ford parts are not always the best parts!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello We are sorry for a subpar visit. We will send this to our senior management.
I sold my Ford and am now back to driving a GMC and much happier!