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AutoFair Nissan of Stratham

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (117 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (117 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Helpful

We went to Autofair looking for a used car. Neil came out to help us,listened to what we needed and showed us the new car we ultimately purchased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi John - We are thrilled that you were so well attended to by Neil and the team! Thank you for choosing AutoFair Nissan of Stratham, it was a pleasure to work with you. Happy driving in your new car!

Wow best experience at a dealership ever!

We pre selected the vehicle we wanted. Filled out the online app and sent in. We worked with Rob, what a great guy. Fantastic at answering all our questions and no pressure. Everyone was great. We love our new car and felt good when we left and the next day too!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We appreciate the kind feedback, Robert! Hearing that you had such a successful purchase experience working with Rob made our day. Congratulations on your new vehicle, and we hope to see you again at AutoFair Nissan of Stratham!

Great customer service

We worked with Neil and he got us what we needed in order to get into our new SUV. Love our new car and would recommend Neil to anyone that is looking for a Nissan.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Kelly, thank you for taking the time to leave us a review! We are grateful that we got the opportunity to assist you here at AutoFair Nissan of Stratham, and we will certainly let Neil know that you appreciate his help. Enjoy your new SUV!

Great crew!!

Joe worked on my car today. He was very helpful, knowledgeable, and professional. I wouldn’t hesitate to return for future service! Joe let me know that I’d be needing tires soon, but not today! Thanks for not jumping the gun!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Kathy, thank you for taking the time to leave us a review! It was our pleasure to service your vehicle here at AutoFair Nissan of Stratham, and we will certainly let Joe know that you appreciate his help. We look forward to your next visit!

Service Customer

Joseph is very respectful, ran costs of service by me prior to doing it, he's really friendly and pleasant every time I go to Autofair.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Pam, thank you for the review! Joseph is an excellent member of our team at AutoFair Nissan of Stratham, and we will be sure to let him know that you appreciate his help. We look forward to your next visit!

Service Dept., and Joe were great.

Joe was great, so helpful. Service was fast and top quality. Would definitely use again. Joe's expertise helped me save money, get my issues addressed quickly and efficiently.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, Gary, for stopping by to review AutoFair Nissan of Stratham! We strive to deliver top-notch service and I am pleased to hear that Joe hit the mark!

Sales and service

Saul in sales was excellent in purchasing wife's Nissan Altima . He was polite and worked with us to get the car she wanted. I can't say enough about the service department not only have they taken care of the Nissan they have also taken care of my Ford F-150.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Douglas - Thank you for taking the time to review us! It is great to hear that Saul went above and beyond to make your wife's purchase experience go smoothly. We appreciate your business and are looking forward to working with you again at AutoFair Nissan of Stratham!

Misses

This is my second vehicle from Stratham Nissan. Darius my Salesman was so very helpful and most patient . You see, I always ask a million questions and that can be annoying . I was able to drive out of the store with a new vehicle within 3 hours, that is good service. Everyone in the store was friendly and very helpful. Wouldn't think of going anywhere else for my car needs. Thank you . .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Anna, thank you for taking the time to leave us a review! We are so glad you enjoyed working with Darius here at AutoFair Nissan of Stratham, and we will certainly let him know that you appreciate his help. We hope to see you again sometime!

Installation of front brakes and inspection

I have always been pleased with the service department at Nissan. At this point I would not take my car anywhere else, From the time I enter the service department everyone is so kind and helpful. I think they go above and beyond to make sure my vehicle is well taken care of.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi June - Thank you for taking the time to share your experience! It is fantastic to hear that you are so confident in the AutoFair Nissan of Stratham team. We are very proud to have earned your business and hope to work with you again in the future!

Best salesperson

Dan Reed is the best salesperson. We have worked with him for years, bought several cars from him. Service is SUPERIOR, we only go there for our cars. Finally Sue in finance is the extra bonus, she makes buying a car painless!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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