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Royal Auto Club

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (40 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (40 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Royal Auto Club from DealerRater.

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I pitched a 2015 s 550 in October 2025, I financed it, with that they said I have to get gap insurance, $2000 plus, I got a letter in June 2026 from choice auto protection saying my gap insurance was canceled because of no payment at all, royal auto club is a big Rip off, and thy lie about their vehicles, mine failed MD inspection!! Stay away from them!!

I pitched a 2015 s 550 in October 2025, I financed it, with that they said I have to get gap insurance, $2000 plus, I got a letter in June 2026 from choice auto protection saying my gap insurance was canceled because of no payment at all, royal auto club is a big Rip off, and thy lie about their vehicles, mine failed MD inspection!! Stay away from them!!

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Amazing experience purchased my Mercedes s550 from them. Adam was great the whole experience was just perfect and i love my car

Amazing experience purchased my Mercedes s550 from them. Adam was great the whole experience was just perfect and i love my car

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Took over 100 days to pay off the car I traded in and posted false information online for the car I originally was interested in. Managers are literally xxxx

Took over 100 days to pay off the car I traded in and posted false information online for the car I originally was interested in. Managers are literally xxxx

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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These guys are thieves! Don’t buy from them. They are very dishonest and will lie to your face

These guys are thieves! Don’t buy from them. They are very dishonest and will lie to your face

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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what a disappointment from Andre, for once i should have listened to the previews. not a place ill go back. xx after BBS. when i called them to say why all this bad reviews their answer was they got rid of the old partner which was not professional at all. I guess its the way around. and yes, be careful with the adding prices.

what a disappointment from Andre, for once i should have listened to the previews. not a place ill go back. xx after BBS. when i called them to say why all this bad reviews their answer was they got rid of the old partner which was not professional at all. I guess its the way around. and yes, be careful with the adding prices.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Theses guys are nothing but scammers and terrible people. The manager “Adam” or “DIZZYGOLD” will act like nothing is his problem. I highly suggest you avoid this group, half their cars have mechanical problem's and have sketchy carfaxs. You will not regret avoiding these xxxx

Theses guys are nothing but scammers and terrible people. The manager “Adam” or “DIZZYGOLD” will act like nothing is his problem. I highly suggest you avoid this group, half their cars have mechanical problem's and have sketchy carfaxs. You will not regret avoiding these xxxx

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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excellent work, very professional, I recommend them to friends and family, thank you very much

excellent work, very professional, I recommend them to friends and family, thank you very much

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I only gave it one star because that’s the only way to post a review. If I could I would give them a negative 3 I was promised a certain car would be available to test drive when I arrived and they lied both times. I would never recommend this place I don’t even know why they’re still in business!

I only gave it one star because that’s the only way to post a review. If I could I would give them a negative 3 I was promised a certain car would be available to test drive when I arrived and they lied both times. I would never recommend this place I don’t even know why they’re still in business!

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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This Dealership is literally a scam, they post cars they don't own for a lower price to bait car buyers, then offer them their own cars with crazy high prices. Don't go there, don't waste your time.

This Dealership is literally a scam, they post cars they don't own for a lower price to bait car buyers, then offer them their own cars with crazy high prices. Don't go there, don't waste your time.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Very bad dealership , stay away. They failed to inform me of service needs the car had and they told me the vehicle was in perfect working order.Vehicle is currently in the shop with a $3k repair bill so far, buyer beware of this place and stay away, save yourself the heartache

Very bad dealership , stay away. They failed to inform me of service needs the car had and they told me the vehicle was in perfect working order.Vehicle is currently in the shop with a $3k repair bill so far, buyer beware of this place and stay away, save yourself the heartache

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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