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JDBNOW / BYRIDER Ashtabula

(32 reviews)

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(32 reviews)

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Christian, susie,and jamie were great! They made my experience easy. I would reccomend them!

Christian, susie,and jamie were great! They made my experience easy. I would reccomend them!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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They were very helpful and friendly and would recommending them to anyone that is in of a car

They were very helpful and friendly and would recommending them to anyone that is in of a car

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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A joke! George the owner of the location is wonderful! Everyone else… tolerable….i guess

A joke! George the owner of the location is wonderful! Everyone else… tolerable….i guess

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Great experience, Christen worked with me until he found me a vehicle. Stayed over his shift to ensure I left satisfied

Great experience, Christen worked with me until he found me a vehicle. Stayed over his shift to ensure I left satisfied

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Why does it take 2 hours to get your oil changed yes it is only 20 bucks but why does it take so Damm long to do it smh

Why does it take 2 hours to get your oil changed yes it is only 20 bucks but why does it take so Damm long to do it smh

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Octavous and Brandon were very personable and polite! They were able to get me into a beautiful new car the same day. Susie was also amazing in explaining the financial side if everything and helping me set up a budget. Overall I would highly recommend JDB Ashtabula!

Octavous and Brandon were very personable and polite! They were able to get me into a beautiful new car the same day. Susie was also amazing in explaining the financial side if everything and helping me set up a budget. Overall I would highly recommend JDB Ashtabula!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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This office of JD byrider was fantastic as all interactions I have had with byrider have been wonderful! I highly recommend them, this office especially! I am in PA and my local closed. I was very pleasantly surprised how easy it was. They told me this office was #4 rated service and sales in the nation! You all are awesome! Keep up the great work!! Thank you!!

This office of JD byrider was fantastic as all interactions I have had with byrider have been wonderful! I highly recommend them, this office especially! I am in PA and my local closed. I was very pleasantly surprised how easy it was. They told me this office was #4 rated service and sales in the nation! You all are awesome! Keep up the great work!! Thank you!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Im a day late on my payment mind you yes I have an agreement but when complications occur at work that forces every employee to have to take off work for a week and a halve how is it i explain this to them and they expect me to give them access to my bank account to verify the information, then they want my paystub which btw comes in the mail and I explained this to them I make my payments early so after one day of the payment being due I get 32 calls telling me I need to make the payment, but I already explained the situation to them I can't change it and getting 32 calls from 9am to 130pm on 8/30 a Saturday none the less is outrageous and its harassment. If I had the money to pay it would have been done 2 days in advanced which is when I make my payment So to anyone looking to buy a car they are nice e upfront but after the car is sold they threaten you til they get what they want. And then they harass not only you but everyone you put as a reference

Im a day late on my payment mind you yes I have an agreement but when complications occur at work that forces every employee to have to take off work for a week and a halve how is it i explain this to them and they expect me to give them access to my bank account to verify the information, then they want my paystub which btw comes in the mail and I explained this to them I make my payments early so after one day of the payment being due I get 32 calls telling me I need to make the payment, but I already explained the situation to them I can't change it and getting 32 calls from 9am to 130pm on 8/30 a Saturday none the less is outrageous and its harassment. If I had the money to pay it would have been done 2 days in advanced which is when I make my payment So to anyone looking to buy a car they are nice e upfront but after the car is sold they threaten you til they get what they want. And then they harass not only you but everyone you put as a reference

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Brandon was awesome, Susey in training was amazing as well . Thank you Jennie team and family

Brandon was awesome, Susey in training was amazing as well . Thank you Jennie team and family

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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They were very nice and let us know everything we needed to it was fast and efficient

They were very nice and let us know everything we needed to it was fast and efficient

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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