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Jordan Ford

(537 reviews)
Visit Jordan Ford
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–6:00pm 7:30am–5:30pm
Wednesday 8:30am–6:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 8:30am–4:00pm 7:00am–12:00am
Sunday Closed Closed
2026 consumer dealer award
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2026 consumer dealer award

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New (855) 252-3353 (855) 252-3353
Used (574) 391-1088 (574) 391-1088
Service (574) 391-1056 (574) 391-1056

Inventory

See all 106 vehicles from this dealership.

Incentives

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About our dealership

At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Our staff is happy to answer any and all inquiries in a timely fashion.

Service center

Phone number (574) 391-1056

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
7:00am–12:00am
Sunday
Closed

Meet our employees

Reviews

(537 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jordan Ford from DealerRater.

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I have purchased from Jordan Ford for years. They can be trusted to not overcharge you and are reliable and friendly.

I have purchased from Jordan Ford for years. They can be trusted to not overcharge you and are reliable and friendly.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Someone answered the phone promptly when I called, and we were able to set up an appointment within a few days. After I dropped off my car the day of my appointment, Igot a ride home with their shuttle service, and then they brought my car to me when they were done. I really appreciate this kind of service because I am handicapped!

Someone answered the phone promptly when I called, and we were able to set up an appointment within a few days. After I dropped off my car the day of my appointment, Igot a ride home with their shuttle service, and then they brought my car to me when they were done. I really appreciate this kind of service because I am handicapped!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, Joellyn, for sharing your experience with our service. We're pleased our shuttle service and delivery options worked well for your needs.

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Great to work with - car was just as described - it was a pleasure to work with this organization

Great to work with - car was just as described - it was a pleasure to work with this organization

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Jordan Ford. We're glad we could provide you with a smooth experience.

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Service is excellent got me home and back .They do quality work. I enjoy working with them .

Service is excellent got me home and back .They do quality work. I enjoy working with them .

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with our service team. We appreciate your continued trust in us for your Ford service needs.

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Very happy with the service. My 2025 Escape oil change was done quickly and efficiently. They checked all my fluid levels and even sent pictures of the work. Will return to Jordan Ford for any other issues that might arise. Again, very, very happy.

Very happy with the service. My 2025 Escape oil change was done quickly and efficiently. They checked all my fluid levels and even sent pictures of the work. Will return to Jordan Ford for any other issues that might arise. Again, very, very happy.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Jordan Ford for your service needs. We're glad we could provide efficient service and keep you well-informed throughout the process.

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Tom is a great pleasure to work with. No games, just sells us a car with no hidden agenda! Brandy, she is a gem also!

Tom is a great pleasure to work with. No games, just sells us a car with no hidden agenda! Brandy, she is a gem also!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your kind review! We're thrilled to hear that Tom and Brandy provided you with a transparent and positive car buying experience.

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This dealer was very helpful and informative. I would highly recommend to others. Friendly and efficient!

This dealer was very helpful and informative. I would highly recommend to others. Friendly and efficient!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending us to others. We're glad our team could provide you with helpful and friendly service.

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My wife and I had a great conversation and experience with Dave and the rest of the team at Jordan. I prefer to express my thoughts and concerns in person rather than using this method. Words, a smile and handshakes mean more to me. Also action, which I saw happen at Jordan. And again I thank them all.

My wife and I had a great conversation and experience with Dave and the rest of the team at Jordan. I prefer to express my thoughts and concerns in person rather than using this method. Words, a smile and handshakes mean more to me. Also action, which I saw happen at Jordan. And again I thank them all.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your kind words about Dave and our team. Thank you for taking the time to share your experience with us.

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The service adviser, Mykaela, was friendly and professional. Also, was great to get a ride home after dropping off my car.

The service adviser, Mykaela, was friendly and professional. Also, was great to get a ride home after dropping off my car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback about Mykaela's service. We're glad we could provide you with convenient transportation as well.

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THE TEAM IS VERY KIND AND PROFESSIONAL. MYKAELA WAS EXTERMLY HELPFUL. I WOULDN'T TAKE MY CAR TO ANYOTHER DEALERSHIP. THEY ARE THE BEST IN MISHAWAKA

THE TEAM IS VERY KIND AND PROFESSIONAL. MYKAELA WAS EXTERMLY HELPFUL. I WOULDN'T TAKE MY CAR TO ANYOTHER DEALERSHIP. THEY ARE THE BEST IN MISHAWAKA

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your loyalty and for highlighting Mykaela's helpful service. We appreciate having you as a customer here in Mishawaka.

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