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Brennan Buick GMC

(17 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–5:00pm
Tuesday 8:30am–6:00pm 7:30am–5:00pm
Wednesday 8:30am–6:00pm 7:30am–5:00pm
Thursday 8:30am–6:00pm 7:30am–5:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 8:30am–4:00pm 7:30am–1:00pm
Sunday Closed Closed
New (518) 907-0576 (518) 907-0576
Used (518) 907-0747 (518) 907-0747
Service (518) 314-0105 (518) 314-0105

Reviews

(17 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Brennan Buick GMC from DealerRater.

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Please do your homework if doing a trade in.

Please do your homework if doing a trade in. They use Carfax for values. This program has the lowest trade in value out there. It also has great retail prices, a dealerships best tool. Lenders, insurance groups and repair shops use NADA or KBB. Carfax in it self is not reliable. Read the fine print. I used the trade in tool on this company's website which I assume is NADA, then they pulled out the Carfax trade in value after I was in the chair. The difference was $3k. No thanks. Use the tools available to you online, then research your cars retail price on the lots. The difference should not be $10k. The truck I was interested in was unable to start the day I went! If this gets corrected I will remove this post.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Home of the low ball trade in

Please do your homework if doing a trade in. They use Carfax for values. This program has the lowest trade in value out there. It also has great retail prices, a dealerships best tool. Lenders, insurance groups and repair shops use NADA or KBB. Carfax in it self is not reliable. Read the fine print. I used the trade in tool on this company's website which I assume is NADA, then they pulled out the Carfax trade in value after I was in the chair. The difference was $3k. No thanks. Use the tools available to you online, then research your cars retail price on the lots. The difference should not be $10k. The truck I was interested in was unable to start the day I went! If this gets corrected I will remove this post.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 1.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
2 people out of 2 found this review helpful. Did you?
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Easy to work with and quality vehicles. Service has been...

Easy to work with and quality vehicles. Service has been outstanding!! We will continue to buy vehicles fro knight!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Service Department attempted to attach the rain guards I...

Service Department attempted to attach the rain guards I had purchased with no luck. Speaking with my Technician, Keith, I opted for a different version and he ordered and attached them with no problem

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

They were very helpful , this was my first time dealing...

They were very helpful , this was my first time dealing with getting my oil changed and inspection, did not make me feel like I didn’t know what I was doing!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Keith went out of his way to provide a solution to my...

Keith went out of his way to provide a solution to my Goodyear tire problem. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They always take the time to make sure my truck is...

They always take the time to make sure my truck is running properly and any recalls are address. I will not take my truck elsewhere

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.