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Brennan Buick GMC

(28 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 8:30am–6:00pm 7:30am–5:00pm
Tuesday 8:30am–6:00pm 7:30am–5:00pm
Wednesday 8:30am–6:00pm 7:30am–5:00pm
Thursday 8:30am–6:00pm 7:30am–5:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 8:30am–4:00pm Closed
Sunday Closed Closed

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New (518) 907-0576 (518) 907-0576
Used (518) 907-0747 (518) 907-0747
Service (518) 314-0105 (518) 314-0105

Inventory

See all 181 vehicles from this dealership.

About our dealership

Here at Brennan Buick GMC, it is our mission to be the automotive home of drivers in the Plattsburgh, NY area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Speaking of new GMC, Buick models, you have your pick of our showroom. Our local dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other dealership in Plattsburgh.
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Service center

Phone number (518) 314-0105

Service hours

Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(28 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Brennan Buick GMC from DealerRater.

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Always a great experience and would recommend stopping in and checking out all the great deals.

Always a great experience and would recommend stopping in and checking out all the great deals.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
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Very disappointing experience. The staff seemed uninterested in helping and communication was poor from start to finish. I felt rushed throughout the process, and getting clear information about pricing and vehicle details was more difficult than it should have been. Customer service did not meet my expectations, and follow-up was lacking. The selection of vehicles may be good, but the overall experience left a lot to be desired. I would recommend improving professionalism, transparency, and customer support.

Very disappointing experience. The staff seemed uninterested in helping and communication was poor from start to finish. I felt rushed throughout the process, and getting clear information about pricing and vehicle details was more difficult than it should have been. Customer service did not meet my expectations, and follow-up was lacking. The selection of vehicles may be good, but the overall experience left a lot to be desired. I would recommend improving professionalism, transparency, and customer support.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

We regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please reach out to [email protected] when you have a chance so we can make your experience a positive one.

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The team at this dealership is top notch. They made the process seamless and easy to do.

The team at this dealership is top notch. They made the process seamless and easy to do.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Advertising a car not for sale. Complete waste of time. Staff not prepared for real world service work.

Advertising a car not for sale. Complete waste of time. Staff not prepared for real world service work.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us when you have a chance. Thank you, and we look forward to hearing from you. Brennan Buick GMC [email protected] 518-563-2000

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Advertising a vehicle that’s not for sale. Cant even imagine how many people’s contact information and new free leads they generated by advertising a low miles, desirable vehicle for weeks without it being available for purchase. Seems to be a new trick dealerships are using to data peoples personal information. Cheap way to get the names and numbers of people in the market for a new vehicle. Unfortunately first impressions are everything. This experience has left me with a terrible taste in my mouth. I’ll be looking elsewhere for my next truck. My Recommendation would be to find a more professional dealership with more honest business practices! Have a great day and hope this helped any potential customers

Advertising a vehicle that’s not for sale. Cant even imagine how many people’s contact information and new free leads they generated by advertising a low miles, desirable vehicle for weeks without it being available for purchase. Seems to be a new trick dealerships are using to data peoples personal information. Cheap way to get the names and numbers of people in the market for a new vehicle. Unfortunately first impressions are everything. This experience has left me with a terrible taste in my mouth. I’ll be looking elsewhere for my next truck. My Recommendation would be to find a more professional dealership with more honest business practices! Have a great day and hope this helped any potential customers

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Dealer response

Raymond, we regret to hear that you had this experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us so we can work towards a resolution. Brennan Buick GMC [email protected] 518-563-2000

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Stephanie made it so easy and relaxed to look at new vehicles. She is very knowledgeable in the features and options helping me figure out exactly which vehicle was right for me. The entire transaction went extremely smooth, she made all her efforts to find me the right deal and she has followed up several times to make sure everything was good on my end and that I was 100% satisfied. I very much appreciated her professionalism and will be a return customer.

Stephanie made it so easy and relaxed to look at new vehicles. She is very knowledgeable in the features and options helping me figure out exactly which vehicle was right for me. The entire transaction went extremely smooth, she made all her efforts to find me the right deal and she has followed up several times to make sure everything was good on my end and that I was 100% satisfied. I very much appreciated her professionalism and will be a return customer.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

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I can to this dealer just looking after searching online and was met by Steph and worked with Connor. Connor is a great sales expert and working with everyone from Sean James Jordan, the whole team does incredible. Connor got me into a great payment and set me up with a great new ride for what I needed.

I can to this dealer just looking after searching online and was met by Steph and worked with Connor. Connor is a great sales expert and working with everyone from Sean James Jordan, the whole team does incredible. Connor got me into a great payment and set me up with a great new ride for what I needed.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Dustin, we're happy you found our staff so incredibly helpful during your experience here at Brennan Buick GMC. Feel free to reach out to us anytime. Have a wonderful day!

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These folks were great. Calm cool and collected during rough weather. Excellent service and communication.

These folks were great. Calm cool and collected during rough weather. Excellent service and communication.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Consumer response

Excellent service. Many thanks.

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Third Purchase from Alicia! Great experience as always. I wouldn't have it any other way. I'll continue to shop with Alicia and recommend her to everyone I know! I also want to shout out Jason for doing everything he can to make sure my purchase can happen.

Third Purchase from Alicia! Great experience as always. I wouldn't have it any other way. I'll continue to shop with Alicia and recommend her to everyone I know! I also want to shout out Jason for doing everything he can to make sure my purchase can happen.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Joe was great to deal with. Meet my needs. Took time to go over options of different vehicles available. After purchase review all the options on the truck.

Joe was great to deal with. Meet my needs. Took time to go over options of different vehicles available. After purchase review all the options on the truck.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Dennis, we're happy you found our staff to be so supportive during your experience here at Brennan Buick GMC. Feel free to reach out to us if you need anything. Have a wonderful day.

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