Reviews
Write a reviewBlake went out of his way to help me get the car I wanted! So if you go there ask for Jake
Blake went out of his way to help me get the car I wanted! So if you go there ask for Jake
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I purchased a car from Blake at JT's Auto Land, the car was terrible. After making two payments, they agreed to take it back and put us in something different. They put us in a 2018 Kia Soul. My daughter loved the car but here again, after two car payment we are having major issues. According to Jimmy, the car just turned 60,700 miles so it is out of warranty and "there is nothing they can do." I feel I have been screwed again on relying on a dealership that is supposed to be reputable. One of the managers said he would call me "right back" that was yesterday at 5:30 pm, still no call. Helen Bradberry
I purchased a car from Blake at JT's Auto Land, the car was terrible. After making two payments, they agreed to take it back and put us in something different. They put us in a 2018 Kia Soul. My daughter loved the car but here again, after two car payment we are having major issues. According to Jimmy, the car just turned 60,700 miles so it is out of warranty and "there is nothing they can do." I feel I have been screwed again on relying on a dealership that is supposed to be reputable. One of the managers said he would call me "right back" that was yesterday at 5:30 pm, still no call. Helen Bradberry
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 3.0
- Does not recommend this dealer
- Shopped for a new car
Hi Helen- We are sorry to hear that you are dealing with a frustrating situation and you are unhappy with your vehicle. However, we believe this feedback was left for Autoland, so we recommend contacting them directly for assistance. If you have any additional questions, you are welcome to give us a call. Thank you, Mark Coleman - General Manager - 803-509-5555