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(61 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jerry Seiner Mazda from DealerRater.

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DO NOT BUY! Worst dealership experience I’ve ever had. Phil (sales manager) was difficult the entire time and made a simple purchase needlessly hard. They jacked the price of the vehicle up $1,300 while we were talking about buying it, thinking we wouldn’t catch it. I scheduled an appointment to purchase, and they sold the car the day before with zero notice. Completely unprofessional and untrustworthy. Stay away. DO NOT TRUST THEM!

DO NOT BUY! Worst dealership experience I’ve ever had. Phil (sales manager) was difficult the entire time and made a simple purchase needlessly hard. They jacked the price of the vehicle up $1,300 while we were talking about buying it, thinking we wouldn’t catch it. I scheduled an appointment to purchase, and they sold the car the day before with zero notice. Completely unprofessional and untrustworthy. Stay away. DO NOT TRUST THEM!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Hassle free purchase with great staff. I have bought multiple vehicles here. I will continue coming back.

Hassle free purchase with great staff. I have bought multiple vehicles here. I will continue coming back.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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I dealt with Phil and Lulu in leasing my vehicle. This was the most hassle-free experience I’ve had in buying or leasing a car with a dealership. At no point did either one of them pressure me into leasing my MX-30, and they were willing to answer all questions I had in detail and did their best to make sure I was fully comfortable before leasing the car. They (and the dealership) negotiate in good faith, and are transparent throughout the process. The staff here are not interesting fleecing you. While they of course want to sell you a car, they also want to build a relationship ship with their customers, especially after the sale. For example, I did not receive an owner’s manual, and when I let Phil know, he and Lulu had the problem fixed for we writhing 2 days at no cost. My car also had a defective windshield wiper, and the service department took care within hours of me noticing at no cost. Phil, Lily, and the entire team treat customers with respect and mean what they say about reaching out for help after the sale. The customer service model here is one all dealerships should strive for.

I dealt with Phil and Lulu in leasing my vehicle. This was the most hassle-free experience I’ve had in buying or leasing a car with a dealership. At no point did either one of them pressure me into leasing my MX-30, and they were willing to answer all questions I had in detail and did their best to make sure I was fully comfortable before leasing the car. They (and the dealership) negotiate in good faith, and are transparent throughout the process. The staff here are not interesting fleecing you. While they of course want to sell you a car, they also want to build a relationship ship with their customers, especially after the sale. For example, I did not receive an owner’s manual, and when I let Phil know, he and Lulu had the problem fixed for we writhing 2 days at no cost. My car also had a defective windshield wiper, and the service department took care within hours of me noticing at no cost. Phil, Lily, and the entire team treat customers with respect and mean what they say about reaching out for help after the sale. The customer service model here is one all dealerships should strive for.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Thanks to Tyler, Phil and Adam for helping us get the car that we wanted. With a good deal on top that. They are going to get our next future business with them. Thanks again.

Thanks to Tyler, Phil and Adam for helping us get the car that we wanted. With a good deal on top that. They are going to get our next future business with them. Thanks again.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Bought my car with Uli in April. Experience overall was amazing! He was patient and explained everything depth. Made buying a car an easy process. I would definitely recommend people to come to Jerry Seiner Mazda. Go see Uli for your next car!

Bought my car with Uli in April. Experience overall was amazing! He was patient and explained everything depth. Made buying a car an easy process. I would definitely recommend people to come to Jerry Seiner Mazda. Go see Uli for your next car!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Had an amazing experience here with lulu and Phil! They were both helpful and very genuine people! Had amazing customer service and very attentive! Really enjoyed my experience here and of course love my new Mazda🤍

Had an amazing experience here with lulu and Phil! They were both helpful and very genuine people! Had amazing customer service and very attentive! Really enjoyed my experience here and of course love my new Mazda🤍

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Had a wonderful experience purchasing my 2026 CX 30 with Phil. I went to other Mazdas and I walked in there knowing what I wanted and they made everything so effortlessly easy compared to the other dealers. Highly recommend and ask for Phil!

Had a wonderful experience purchasing my 2026 CX 30 with Phil. I went to other Mazdas and I walked in there knowing what I wanted and they made everything so effortlessly easy compared to the other dealers. Highly recommend and ask for Phil!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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****DON'T BUY HERE***** I did my research on the dealer and chose them because of the reviews, but I have had a terrible experience. I've had a 2023 CX-9 for less than a month and the dealership has had my car more than I have. I've had the car 3 weeks and they've had it 14 days out of that, I've taken it back 4 times. Its a 2023 Cx9 should not have these issues already! I'v had broken rotors, calipers, brakes, and now this. They gave me a AWD car with 4 different brands of tires. (If you google it thats a no-no) even roadside assistance said they should've known better. The staff is nice, so its not zero stars, but a nice staff means nothing when payment is due and I haven't even had the car. Very Disappointed. DON'T BUY HERE!!! or At least check your tires before you do. I could've went to the auction for a car that breaks down 4 times in the first month. Still haven't heard anything on this repair so maybe 16 days to my 12.

****DON'T BUY HERE***** I did my research on the dealer and chose them because of the reviews, but I have had a terrible experience. I've had a 2023 CX-9 for less than a month and the dealership has had my car more than I have. I've had the car 3 weeks and they've had it 14 days out of that, I've taken it back 4 times. Its a 2023 Cx9 should not have these issues already! I'v had broken rotors, calipers, brakes, and now this. They gave me a AWD car with 4 different brands of tires. (If you google it thats a no-no) even roadside assistance said they should've known better. The staff is nice, so its not zero stars, but a nice staff means nothing when payment is due and I haven't even had the car. Very Disappointed. DON'T BUY HERE!!! or At least check your tires before you do. I could've went to the auction for a car that breaks down 4 times in the first month. Still haven't heard anything on this repair so maybe 16 days to my 12.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Alika was amazing when it came time to looking for a new Mazda. He was very patient and took the time to sit down and explain anything I asked. He is very kind and has amazing customer service. I was highly recommended Alika when it comes time to look into a Mazda! 10/10

Alika was amazing when it came time to looking for a new Mazda. He was very patient and took the time to sit down and explain anything I asked. He is very kind and has amazing customer service. I was highly recommended Alika when it comes time to look into a Mazda! 10/10

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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I had the most wonderful experience with my car salesman Alika. He was very patient, calm and knowledgeable about my brand new 2025 soul red Mazda cx5. The entire team was great as well. They made buying a car at their establishment wonderful. From the time I walked through those doors I knew I was at the right place. Everyone was so welcoming and happy for me. Thanks again for all your help! I will definitely recommend this dealership.

I had the most wonderful experience with my car salesman Alika. He was very patient, calm and knowledgeable about my brand new 2025 soul red Mazda cx5. The entire team was great as well. They made buying a car at their establishment wonderful. From the time I walked through those doors I knew I was at the right place. Everyone was so welcoming and happy for me. Thanks again for all your help! I will definitely recommend this dealership.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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