Reviews
Excellent customer service
Every time I take my vehicle for service, staff is friendly, quick to inform me of delays if I choose to wait in the lounge, or you offer me a ride home. I've been a customer for three years now and I'm very satisfied with their service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to be able to make your experience here smooth and efficient. If I can ever be of further assistance, please call me at 951-272-3110. Thanks for trusting Browning with your service needs, Donovan Ricks, Service Director
Good service
Have my car change oil & filter & was taken in timely manner. I waited a little bit longer but is done with satisfaction & cleaned. The cashier was nice & helped answer my questions.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for all your nice words about our staff here at Browning. Sorry to have taken longer than expected, and we'll be sure to more clearly explain the time this takes, that's great feedback and really helps us make things better. The oil and filter change is only a portion of the multi-point inspection our certified technicians are performing when you come so we can ensure everything on your vehicle is safe and in great working order. If you have any more questions or would like some more detail about what our service includes, please call me directly at 951-272-3110. Thanks for trusting Browning with your service needs, Donovan Ricks, Service Director
Good and polite
Called and gave me updates on my jeep. Status on parts that needed to be ordered. Repaired everything in a timely manner. Very knowledgable of the vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service
I take my dodge gran caravan for it first service and the people from customers service was efficient and kind, I really recommend this dealers, the persons here are very professionals and commitment whit their jobs!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the 5 star rating!! We appreciate your business and always work towards making our customers come first. If there's ever anything more I can do for you, please reach out to me directly at 951-817-5507. Best Regards, Chris Muller, General Manager
Transmission check and oil change
Max was great. He was attentive to my needs and I got my vehicle back the next day. I use my car for work and appreciate the service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Happy to have helped and ensure you have great, reliable transportation to work. Max does his best to be quick and efficient! Call me if I can help at 951-272-3110. Thanks for trusting Browning with your service needs, Donovan Ricks, Service Director
Best Car Buying Experience Ever
I have purchased many a vehicle over the last 50 years from fleet deals to personal vehicles. These guys were professional, knowledgable, motivated and honest.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for all the kind words. We've been selling cars nearly as long, and we're glad to have such positive feedback from such an experienced buyer. We truly appreciate your business and are glad we made it as easy as possible. If I can ever be of assistance to you personally, please call me at 951-817-5507. Best Regards, Chris Muller, General Manager
I bought a new car!!!
I bought a Jeep Grand Cherokee and I love the car! I also love the deal I got! the salesman Shane was awesome and he carefully listened to our needs,wants, and concerns. The sales staff, particularly Mark, the sales manager, was very fair and honest. I drove away completely satisfied with my car, the deal, and my overall experience! Looking forward to my next visit for my first oil change!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Samantha, congratulations on your new Grand Cherokee! Shane and Mark really know how to make our friends feel welcome and we're glad you had the honest, fair experience that we're known for. Thanks so much for your business, and Donovan Ricks, our Service Manager, will be looking forward to helping you out with that first oil change. If we can do anything further, please call me directly at 951-817-5537. All the best, Steve Photopulos, General Sales Manager
Positive and quick
Courteous, helpful and quick! I would recommend Browning Dodge for a positive sales experience! I wish I had come here for my first Dodge purchase!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on the NEW Charger R/T! We're happy to hear of your great experience with us here at Browning Dodge. If there's anything more we can ever do for you, please reach me directly at 951-817-5537. All the best, Steve Photopulos, General Sales Manager
Best Car Buying Experience Ever!
At Browning from the initial online chat until we were driving away in our new Grand Cherokee the entire staff was polite, accommodating, and conveyed a casual no pressure attitude which made the entire experience a pleasure. This is how car buying should be!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the kind words on your car buying experience. Yours describes exactly what we strive for every day, and we're happy to have had the opportunity to earn your business. We wish you and your family the best with your new Jeep, and if I can ever be of assistance, please call me directly at 951-817-5507. Best Regards, Chris Muller, General Manager
Engine Problems
Very helpful service center at the dealership. I was helped by Max who was very friendly and attended to all my needs. I will be returning in the future for all my service needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for giving Max the chance to help service your car. Vehicle maintenance isn't the most fun thing to do, but at Browning, we do our best to make it as pleasant and friendly as possible, and we're glad to have been able to accomplish that for you. If you ever need anything further, don't hesitate to reach out to me directly at: 951-272-3110. Thanks for trusting Browning with your service needs, Donovan Ricks, Service Director