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Sandia Toyota

(1,577 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00pm–6:00pm
Saturday 8:30am–7:00pm 7:30am–5:00pm
Sunday 10:00am–6:00pm Closed
2025 state dealer award
View 10 awards
2025 state dealer award 2019 state dealer award 2018 state dealer award 2015 state dealer award
2025 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (505) 355-6711 (505) 355-6711
Used (505) 355-6824 (505) 355-6824
Service (505) 355-6672 (505) 355-6672

Reviews

(1,577 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sandia Toyota from DealerRater.

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Fast friendly dealership

This dealership was great! We had a bad experience at the other Toyota dealership in town but these guys were great!!!! They accommodated our every need!! I would definitely recommend this dealership!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate the compliment! I am glad the team took great care of you. Tammy Burns, Customer Retention Manager

Three hours for a simple service

Interesting that there are not responses to negative reviews. I took my vehicle in for an oil change and tire rotation that I had prepaid for, and it took three hours. The shop did not seem to be especially busy and I got no explanation for why my service took so long. The only thing I can think of is that Landcar plan customers are given a lower priority. After my last prepaid service, I may be going elsewhere.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Found my car!

I shopped other Dealerships, finally staying with Toyota. Farmington didn't have what I liked do we drove to Albuquerque. Stopped by and left with a new car. Salesperson Chad was awesome, felt no sales pressure. Took my time in test driving three vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Wow. Thank you for traveling to find a great deal! I am glad Chad was here to help you out and get you into that new car! We appreciate the review and the business. Tammy Burns, Customer Retention Manager

Dealer response

Thank you for the review! I am glad Chad was here to take of you during the purchase process. Tammy Burns, Customer Retention Manager

1st Scheduled Service on My New Avalon

I loved the check-in process - very prompt and efficient! Quick and easy pick up process too! My service rep was busy with another customer when I went to pick up my car, but he saw me and made sure that one of the other service reps helped me right away so I wouldn't have to wait.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate the review! It is good to know the process was smooth and timely. Tammy Burns, Customer Retention Manager

My Service Experience

The service was done as expected, and the service representative explained very clearly what was needed to be done. I will be back for additional service as needed. I have never had to bring my car back because a service or repair was done incorrectly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

This is what we like to hear! I am glad your vehicle was taken care of by the team. Thank you for taking the time to leave a review and we appreciate the business. Tammy Burns, Customer Retention Manager

In and out in 90 minutes is good for a Friday especially

Good experience--tells you what was done and when you need to come back. Nice waiting area and good location near strip mall so can walk over there and enjoy the stores

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with us. I am glad your vehicle was taken care of in a timely manner. Tammy Burns, Customer Retention Manager

Unexpectedly quick recall servicing

I received a recall notice just before I was set to leave on a long weekend driving trip. The recall notice recommended not doing long distance driving or driving that would put pressure on the engine. Since I was concerned about my upcoming driving trip, I called the dealership to see if they could handle the required software update to the on board computer that would correct things. They said to bring it in and they would see if they could work it in. With a little hesitation, I took it over. They said no problem and it would only take about 45 minutes. Again, I was skeptical but left it. Well, I was pleasantly surprised when they called me just a little over half an hour later and told me they were finished and I could pick up the car. That is what I call great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! I am glad your recall was taken care of quickly and smoothly. Tammy Burns, Customer Retention Manager

you guys are the BEST!!

I have been been dealing with Larry H. Miller dealership for over ten years and have never been disappointed. I feel safe and confident taking my vehicle to people I feel I can trust,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for being a dedicated customer! We appreciate the review as well. Tammy Burns, Customer Retention Manager

Recall work

My car's computer was reviewed, and my car was brought to me in the agreed-upon time. The service technicians were polite and efficient. .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

This is what we like to hear from our customers! Thank you for the review and for coming in. Tammy Burns, Customer Retention Manager

New car purchase

I found Lainie Heiser to be a very knowledgable and enthusiastic representative for Toyota and LHM dealership. She worked hard to find the exact car I wanted. She and everyone I met personify good customer service. I would recommend her and LHM to anyone wanting a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for mentioning Lainie by name as part of that great customer service. We appreciate the review! Tammy Burns, Customer Retention Manager