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Bill Dickason Chevrolet

(3,201 reviews)
2022 state dealer award
View 17 awards
2022 state dealer award 2021 state dealer award 2021 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2015 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(3,201 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Dickason Chevrolet from DealerRater.

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Great experience!

This was my first time buying a vehicle from McKaig Chevrolet and it will not be my last. I appreciate Adrian Cortes, He's a great salesman.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

4 th vehicle

This is my 4 th vehicle to buy from Mckaig and 4 th from Charles Phillips , they worked with us and got it were I needed to be ! I will definitely be back not just for my services but for a 5 th vehicle , when u walk in and the whole staff speaks to u and offers water while u wait and treat u like family it's worth the drive no matter how far !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Deal from a great dealership

Was looking for a good deal on a low mileage SUV and Mike Lambert really came through for us. He called us on a trade in that had low miles and it is loaded. Thanks again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great people and dealership

They went above and beyond the norm to get me into a new truck. Very profession sales staff, I had never been there to buy a vehicle but have used their service department and was very satisfied with the service department staff and the work they did. That's what brought me there for the truck purchase, and they went out of their way to satisfy me, and got me into the truck I wanted. If you need service or a new vehicle, go see McKaig Chevrolet in Gladewater Tx. A dealer for the people is their slogan, and they live up to it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Awesome experience

I went to look at trucks and Adrian came out to help me. He was very helpful and friendly. We test drove the Dodge ram I ended up purchasing. He never pushed me to buy. They gave me a good trade in value for my vehicle and did what ever they could to get me in my new truck. Everyone I dealt with was friendly and professional. I would recommend McKaig to anyone wanting to buy a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Buying experience

I had a GREAT experience today! The entire team was very friendly and accommodating without feeling intrusive. Adrian, Sabrina, and Jeremy worked to get me exactly what I needed. Great environment and car buying experience!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Used car

We had a good experience buying a used car from McKaig's. It is very helpful shopping on the Internet to see the inventory Adrian and all of the sales staff were very gracious. We will continue doing business with McKaig's

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great experience!

Adrian was great! Whole experience good. NTS: make sure of extras you want, be specific and make sure of what they stock and what suppliers they use. They are very good to work with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They made it easy!

Adrian Cortes did an excellent job helping me and my wife pick out a Chevrolet suburban. He was very knowledgeable about the car. Made lots of good suggestions on how to utilize the technology. The buying experience was low pressure, and very low hassle factor. I will deathly use Adrian and McKaig next time I buy a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Very positive buying experience.

We had a very positive buying experience from McKaig Chevrolet. Adrian Cortes did an excellent job selling us the Chevrolet Traverse. I will defiantly go back to McKaig in the future for all my Chevrolet dealership needs. I also like the personal touch that they give that I felt like I was not getting at the big city dealerships. I had been shopping at a very large dealership, but McKaig matched them and sold me right there on their 110% Customer Service. Susie Scadden was wonderful to work with also. She handled our transaction in not time and we were on the road in our new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.