Audi Novi

Everyone at the dealership is kind and willing To go above and beyond their customer service call of duty.

The work is always finished sooner than promised. My car is given back to me cleaner than when it arrived. The staff is knowledgeable and honest with their estimates and quotes.

Great dealer, they are honest about pricing, and care for their customers. Would recommend using their service center. James Mikko is always helpful everytime I have came in for the last 2 years!

Dear Jerron Contratto, I am writing to follow up on several messages I have left over the past week regarding my recent service experience. Unfortunately, I have not yet received a response, and I would appreciate your attention to this matter. I brought my vehicle in for what was expected to be a routine oil change; however, the issue was not properly diagnosed or resolved during that visit. As a result, I had to return for additional service within the same week. This caused significant inconvenience and led to out-of-pocket expenses, including $250 in rental car fees. When I inquired about a loaner vehicle, I was informed there was a six-week wait, leaving me with no alternative but to secure a rental at my own expense. Given the circumstances—particularly that the initial service did not resolve the issue—I believe a reasonable reimbursement for these costs is warranted. I have been patient in waiting for a response, but I am disappointed by the lack of communication. I would appreciate the opportunity to resolve this matter directly with you and come to a fair solution. Please contact me at your earliest convenience to discuss this further. I look forward to your response. Sincerely, Katherine Parker [email protected]

I have bought 3 cars from them the last 4 years. Every time I have bought one I always use the same sales men. Lee at Audi of Farmington Hills go beyond his job !!

Lee was very informative and helped put us into a beautiful vehicle at a payment we agreed on.

Aaron was knowledgeable, professional, and helpful. He helped me all the way through the entire process

I had a excellent experience with this nice dealership at Audi Novi in MI State. I wanted to visit them in person but i own a restaurant and i just simple don't have the time to go there. My salesman was very nice and professional. He kept me on updates on the whole deal of what's going on with the paper work and the time and date of shipping the 2016 silver Mercedes Benz C450 AMG 4door sedan car. It's just what i been looking for. It had to be this make and model series car. This model came out with collision prevention assist plus, eye's heads up display, intelligent drive, front collision prevention and distronic plus steering assist. I am happy with the price of the car as well. I was very happy when it arrived in my front drive way. The driver was kind enough to drive it in my back yard. I drove it around in my local town and highway, the car runs and drives excellent, i wish y'all could see the look and smile on my face. I will be buying from them again soon. I will keep checking on there web site off and on looking. I have other auto's on my list i want to buy from them soon. I been collecting car's since i was 18 years old. I'm 57 now. God Bless everyone. Thank you for selling this nice clean car.

Their technician, Charles T., is excellent, he's sharp. He brought back my 2007 Audi A4 from a wreck due to previous bad mechanics. Now my car is dreamy, absolutely dreamy. So grateful for his skill and expertise on an old Audi like mine. I believe I will have a few more years with my Audi, so thankful and happy to get my car back to good health. They went beyond for me.

Great experience with staff, above and beyond. I will definitely be back in the future.