Reviews
Reynolds Ford Norman
My family has been buying vehicles from Reynolds Ford for years. When it was time for me to get a truck I knew exactly where to go. I had the pleasure of dealing with Scott, and Jeremy. Both are very knowledgeable sales professionals. Once I decided on a truck the price negotiations went smoothly. They truly are "no hassle". Franco in the financing department did an excellent job of getting my payments in my price range with a good amount of warranty. I had a wonderful experience overall, and I will always recommend Reynolds to anyone in the market for a new vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
James, thank you for being a loyal customer. We very much appreciate you, this review and your business. I am glad to hear that Jeremy, Scott and Franco were able to help you get into a new truck that fits perfect to your needs. Please let us know if you have any questions or if you need further assistance. Thank you again. Best Wishes - Mike Lang GM
Great
I my experience with the team was wonderful they Listen and make sure I understand the question I ask. I had my nephew with me And Tyler Easton I want to thank you for thinking about him and not stereotyping him Thanks Ford
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this review and for your feedback. We are very glad we could help you with all of your questions. We also enjoy knowing each and every customer feels welcomed and comfortable when visiting. Thank you again. Best Wishes - Mike Lang GM
Purchased a used car
Very quick and easy. I didn't feel like I was being lied to or pushed into buying anything I didn't want. Even picked me up at the airport. First class service!
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to fill out this review. We appreciate you very much! We are glad we could pick you up and deliver first class servicer, exactly what you deserve! Please let me know if you need anything else. Best Wishes - Mike Lang GM
Very professional and accommodating.
Jeremy, the salesman he was very friendly and listened to what I wanted. He and sales manger Doug found the best pickup for me. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to give us this review. It's great to hear that Doug and our team members here were able to help you find the best fit for your needs. Please let us know if we can assist you again in the future. Best wishes - Mike Lang GM
Superior Service
John Williamson was our salesman. He searched for a solid week to find the exact truck with the exact options I wanted and needed!! The finance guy went to work as well and found me a great interest rate! 2.1 below what I expected! Best buying experience we ever had! We’ll be back!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sheli, John and the entire team here at Reynolds are all glad and ready to help anytime. Thank you very much for taking the time to give us such a great review and thank you for your business. You are appreciated. Best Wishes - Mike Lang GM
Outstanding Experience
Best salesman ever - understood what we wanted and explained everything- car was for my wife and he treated her the best ever Paperwork was fast and efficient Car was ready when promised and John did a great job of covering the way the car works
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This is always great to hear! Thank you for taking the time to give us your feedback, John and our entire team are always ready to help and glad to help as well. Thank you again for this review and for your business. Best Wishes - Mike Lang GM
Very pleasant dealership
Great experience, test drive was on schedule, very clean restrooms. Saleman made my kids hot cocoa while we waited on paperwork. They were able to install options on my truck in a reasonable amount of time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your feedback and for this review. We are happy to hear that you were satisfied with all of our amenities and we hope your children enjoyed the hot cocoa! Thank you again for this review and your business. We hope you enjoy your new truck and all of its features for many years to come. Please let us know if we can help with anything else. Best Wishes - Mike Lang GM
Salesmanl
I have worked with Jeff Tullius several times & he is excellent. Always making sure I get exactly what I want. I would definitely recommend him
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Paula, thank you very much for taking the time to give us your feedback and for your continued business. Please let us know if you need any further assistance. We look forward to seeing you soon! Best Wishes - Mike Lang GM
It was wonderful. very friendly people.
had what we where looking for. they really helped us get into the truck of my sons dream. wasn't going to buy anything right then but there it was and they made it so easy for us. A BIG THANK YOU.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This is great to hear! We are always happy to make a dream come true. Thank you for taking the time to share and for your business. We are excited we could help. Please let us know if you need any other assistance. Best Wishes - Mike Lang GM
Perfect
Everything was done and handled exactly the way they said it would be. Even went above and beyond to get me what I wanted!! Was taken care of so well I bought 2 trucks the same day!! Will be a repete customer for years to come
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Justin, Thank you for taking the time to give us this great review. We are very glad we could help you with the purchase of both trucks and we would like to say special thanks for this great review. We look forward to seeing you again! Best Wishes - Mike Lang GM