Reviews
Ford Explorer
I had a good experience at the dealership while buying my new Ford Explorer. All the employees at the dealership were wonderful and helpful during the purchase process.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback. We all enjoyed working with you! We hope you enjoy your new Explorer for years to come. Please let us know if you need anything else. Best Wishes - Mike Lang GM
Pick up new car
Car was clean and ready for pickup. Salesman, Tyler Evans, was very nice and professional. Closing agent, Franco, was very nice, professional, helpful. Dealership was clean, with a friendly atmosphere.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Freda, Thank you for this great review and for taking the time to write this review. Your feedback is very important to us. We are glad to hear that Tyler and Franco were able to help you during your visit to our dealership! We hope you enjoy your new car! Best Wishes - Mike Lang GM
Loved it!
Had a great buying experience. Everybody treated us great and made us feel like we were part of their family. Steve is a real good guy. Franco had a great sense of humor. I'd buy there again. HIGHLY recommended!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
David, Thank you for sharing your experience! We also appreciate this great review. Your feedback is very important to us. We are glad to hear that Steve and Franco were able to help you with the purchase of your new vehicle! We appreciate you and your business very much. Best Wishes - Mike Lang GM
Return customers
This purchase was our sixth purchase at Reynolds Ford of Norman. We have purchased 4 new vehicles and two used vehicles since 2000. We will continue to make Reynolds Ford our first stop when purchasing any vehicle. Our sales rep has our back and always makes us feel comfortable and confident that we are making a good choice. Thanks Jeff.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We truly appreciate your continued business and this great review. Here at Reynolds we are always ready to help each customer find the perfect vehicle and it's great to hear that our hard work shows through our amazing team members. We hope you enjoy your new vehicle and we look forward to seeing you again. Best Wishes - Mike Lang GM
Excellent Service
Got me exactly what i wanted. At a great price. Had to go to Tulsa and had bed sprayed in 24 hours. Everything went great
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Rick, thank you for taking the time to give us this review. We are always happy to provide the best because we believe that is exactly what our customers deserve. Thank you again for this review and for your business. Best Wishes - Mike Lang GM
Excellent car buying experience!
We dealt with Reynold's Ford 10 years ago while living out of state. Our experience was quite pleasant then when we purchased a new Explorer. We are now back in Okla. and it only made sense to return to Reynold's Ford to look for our new Explorer. We found what we wanted with John Williamson's help, the price was right, and once again the service was great.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Frank, it's great to see you back! Thank you for giving us this great review, we very much appreciate you and your business. Enjoy your new Explorer. Best Wishes - Mike Lang General Manager
Great Experience
No one could figure out the problem but Josh assured me they would! He put me in a really comfortable rental so I could continue my work and got it back fixed and even washed!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience and taking the time to write this review. I'm glad you were pleased with the level of service our service department was able to deliver. We appreciate you and your business very much and look forward to servicing you again in the near future. Best Wishes - Mike Lang General Manager
Awesomely awesomeness
The experience was great enjoyed the humor love our 2 vehichles will be back in couple years for newest ones again whootwhoot and y’all will love the people they are all good and the didn’t even seem to mind our little rig rats they played with our grandbabies kept them entertained but probabaly was glad to get us out of there 😜 any who peace love hope to all enjoy your experience with them
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lashawna, thank you for this fun review. We are very happy to serve you and we always enjoy little ones at our dealership. Glad you could bring the family out! Enjoy our new vehicles and we look forward to seeing you again. Best Wishes - Mike Lang GM
"Fantastic Buying Experience"
My husband and I had the best buying experience we've ever had..we highly recommend Reynolds Ford. Will definitely go back to Reynolds Ford for our next vehicle purchase!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Teresa, thank you for your feedback. We are glad to hear that we were able to help you with the purchase of your new vehicle! We appreciate you and your business very much. Mike Lang - General Manager
Excellent customer service
Manny Lopez and Sean Porterfield were very personable and made sure all of our needs were met. Reynold’s Ford will always be our dealer of choice.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for making us your dealer of choice! I'm glad you were pleased with the level of service that Manny and Sean provided. We strive hard to deliver the level of service that you both expect and deserve. We look forward to serving you in the future. Best Wishes - Mike Lang GM