Reviews
Might be the worst place to buy a car.
Might be the worst place to buy a car. Agreed on a price for a Jeep and once we sat down with paperwork there were several other non-negitiable charges added.. ranging from ceramic coating and vehicle inspection costs adding nearly an additional $5000. We walked out, they texted later asking if we were still interested... we bought an identical Jeep at a nearby dealership ang they got mad. Place is a joke... stay away.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you, Jon, for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com
While it took slightly longer than I anticipated, we were
While it took slightly longer than I anticipated, we were able to find a vehicle in my price range and terminate the lease on my previous vehicle. The team worked incredibly hard and got creative to make it happen, and I am grateful for their efforts! Thanks team!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing City Chrysler Dodge Jeep Ram Fiat of Brookfield! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com
Tyler was a great help in buying the Journey we bought.
Tyler was a great help in buying the Journey we bought. The team who helped him sell the car to us did a fine job also....thank you
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much, Jim, for your excellent review! We are so glad that Tyler had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com
City Jeep of Brookfield has great service.
City Jeep of Brookfield has great service. Willow welcomed me at the door to the showroom with a friendly and helpful demeanor! She helped me pick my new Jeep today and treated me like family! I had a great experience and drove home with my new Jeep in 2 hours!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at City Chrysler Dodge Jeep Ram Fiat of Brookfield are glad to have you as a customer. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com
Great salesman Great truck Good process I would go back
Great salesman Great truck Good process I would go back if and when I need another vehicle
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com
Jordan & Dannica are awesome!
Jordan & Dannica are awesome! Great people to work with! The place was clean, both Jordan & Dannica were easy to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for sharing about your experience with City Chrysler Dodge Jeep Ram Fiat of Brookfield. We appreciate your business and hope to see you again soon! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com
We can’t begin to thank everyone enough for all their
We can’t begin to thank everyone enough for all their time and patience with us in purchasing our car. Dan, Jordan, Alex, Willow and Dannica all supported us thought the process from start to finish, which began online in Chicago. They made the 2 hour trip worth it and we are so glad we found them. I would recommend them to anyone looking to purchase a car. They were straight forward and the process was seamless. Extra shout out to Willow for sharing all her Dodge knowledge with us.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing City Chrysler Dodge Jeep Ram Fiat of Brookfield. We look forward to having you as one of our valued customers for many more years to come! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com
Everyone was incredibly helpful.
Everyone was incredibly helpful. Jordan was very attentive and made us feel like we were getting a good deal
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Here at City Chrysler Dodge Jeep Ram Fiat of Brookfield, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com
Willow was very helpful and nice during my car buying
Willow was very helpful and nice during my car buying experience. Ask for Willow if you go to dealership!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for sharing your thoughts about your experience with City Chrysler Dodge Jeep Ram Fiat of Brookfield. We appreciate your business and hope to see you again soon! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com
Great experience to work with them, and got a great
Great experience to work with them, and got a great vehicle at a great price.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your feedback on your recent visit to City Chrysler Dodge Jeep Ram Fiat of Brookfield. It's great to hear that we were able to assist you and that you had such a positive experience. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com