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Honda of Middleburg Heights

(474 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (440) 586-3020 (440) 586-3020
Used (440) 586-3017 (440) 586-3017
Service (440) 863-3631 (440) 863-3631

Reviews

(474 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Honda of Middleburg Heights from DealerRater.

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My on-line back and forth with the sales contact, Evan

My on-line back and forth with the sales contact, Evan was so easy that I went in person to the dealership. Although we were far off and I left discouraged, Evan went to management and went to bat for me. He found an extra three grand for my trade and I went back. Picked up the new car the next morning and Evan had all the paperwork ready. I was out the door in an hour and Evan explained the new vehicle for a half an hour. Best car buying experience in my fifty years. Love the vehicle…..

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Patrick, it's great to know that Evan was able to assist you effectively and make your car-buying experience at Honda of Middleburg Heights a memorable one. Enjoy the new ride!

Wonderful as usual.

Wonderful as usual. Everything explained that was done or needed to be done to my car. Friendly and efficient staff

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

We're glad to know you had a wonderful experience at Honda of Middleburg Heights! Our team always aims for friendly and efficient service. Thanks for your positive feedback, we appreciate it!

My experience with Albert and Michael Schuster were

My experience with Albert and Michael Schuster were unbelievably great. The best experience and easiest I have ever had with a dealership. They made everything so easy for us. Albert was so understanding when I could not make up my mind which one I really wanted. And explaining all the options on vehicle to me. He was a perfect gentleman.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We're delighted to know that Albert and Michael made your experience at Honda of Middleburg Heights a memorable one. It's great to see our team was able to assist you in finding the perfect vehicle! Thank you for sharing this wonderful feedback with us.

From start to finish - great experience- I have returned

From start to finish - great experience- I have returned to this dealership because of the people - knowledgeable, no xx, reliable and personable.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Claire, we're so glad to know you had a great experience from start to finish at Honda of Middleburg Heights. Our team is always here for any future needs!

Friendly and knowledgeable staff.

Friendly and knowledgeable staff. Excellent communication and very straightforward. I trust them with my vehicle and service needs

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We're glad to know you had a positive experience with our team at Honda of Middleburg Heights. We appreciate your trust in us for all your vehicle and service needs!

Long time Honda CR-V owner - all of them bought at this

Long time Honda CR-V owner - all of them bought at this dealership - Sunnyside/Honda of Middleburg Hts. My interactions with a new salesperson (for me) was a pleasant experience, if buying a car can be called that. Issa Hasan was courteous, professional, knowledgeable & listened to my concerns regarding the new car. We both learned a few new things about the car we didn’t know until after we took a test drive. The car was ready when promised, even with the 2 options that had to be ordered and dealer installed.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We're delighted to know that you had a pleasant experience with Issa and our team at Honda of Middleburg Heights. It's great when both parties can learn something new! We appreciate your loyalty over the years, and we look forward to continuing this journey together. Safe travels in your new Honda CR-V!

Brought a car yesterday from Honda of middleburg heights

Brought a car yesterday from Honda of middleburg heights dealer. Shawn helped us to understanding difference in various features available in multiple trims of multiple models of car. He also ensured that our car buying experience was smooth and hassle free with all the paperwork done in time effective manner. Loved the overall experience of working with this dealership on car purchase. I would recommend folks to visit this store and this sales person in particular if you want to have a good car as well as a smooth car buying experience... They have decent car inventory of both new as well as pre-owned certified car which will match your budget as well as requirement.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Sumeet, we're delighted to know that Shawn and our team at Honda of Middleburg Heights provided you with a smooth car buying experience. We appreciate your recommendation! Enjoy the new ride!

Fred Turner was a great salesman to work with.

Fred Turner was a great salesman to work with. Very knowledgeable and attentive to our needs. Both him and our finance manager Travis made the process so easy. Would recommend you stop in and se for yourself. Nice selection of cars too!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

We're glad to know that Fred and Travis made your car buying process easy at Honda of Middleburg Heights. Thanks for recommending us, we appreciate it! Enjoy the ride in your new vehicle.

Have been doing business with Honda of Middleburg for

Have been doing business with Honda of Middleburg for about 15 urs and have never had a bad experience! Tje service dept and sales are great or I wouldn’t be going back ! They get a 10 rating from me!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We're so glad to know that you've had consistently great experiences with us at Honda of Middleburg Heights over the years, Terri! Your continued support and high rating mean a lot. Here's to many more positive visits in the future!

This dealership is very professional and always upfront

This dealership is very professional and always upfront about services and cost. The people will work with you to get problems solved on your car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're glad to know you found our team at Honda of Middleburg Heights professional and upfront. We always strive to provide the best service possible, thank you for your positive feedback!