Reviews
Robert was the best!
Robert was the best! He was an absolute pleasure to work with and we love our new car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Christina, thank you for your wonderful response to the quality of service our Staff provides! We hope you continue to choose Serra Ford Farmington Hills for all your vehicle needs! Take care!
Great customer service Emmalie was such a wonderful help
Great customer service Emmalie was such a wonderful help with getting my car repaired and towed to the dealership keeping in touch with me and about the whole process.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for leaving such a great review and high star rating. We are always more than happy to assist you if anything else comes up. Take care!
Great to talk with professional service managers.
Great to talk with professional service managers. Work on my vehicle was done in a timely manner.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I came in for a scheduled oil change.
I came in for a scheduled oil change. The began at the scheduled time. Service was completed in a timely manner. He gave me all the proper discounts and I was on my way. Great service, they even washed my car. The person who helped me was very professional.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Scott was super easy to work with, would recommend to
Scott was super easy to work with, would recommend to anyone, thank you for everything!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
We had such a positive experience, and we would not only
We had such a positive experience, and we would not only do business with Serra again, but highly recommend Robert Bell to be the salesman.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we're pleased to hear everything was completed to your satisfaction! If there is anything else we can do to assist you, please let us know! Take care!
We had amazing experience with Scott Shawbitz, great
We had amazing experience with Scott Shawbitz, great experience from start to finish. Scott is friendly, helpful, efficient and made the process smooth and stress free. Highly recommend this dealership. And ask for Scott!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope you continue to choose Serra Ford Farmington Hills for all your vehicle needs! Take care!
Robert and the team at Serra Ford made the process easy.
Robert and the team at Serra Ford made the process easy. Great customer service all around!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!
My salesperson went to great lengths to meet my needs
My salesperson went to great lengths to meet my needs when I was inspecting and test driving an F-250, plus throughout the purchase and delivery process. I highly recommend adking for Robert Bell if you shop at Serra. The rest of the staff that I interacted with were also very helpful and friendly.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!
THANKS FOR SELLING ME A NISSAN WITH A BAD TRANSMISSION
THANKS FOR SELLING ME A NISSAN WITH A BAD TRANSMISSION THIS FATHER FORD DO BUSSINESS!!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
THIS IS HOW FATHER FORD DO BUSINESS
THANK YOU FOR A RESPONSE