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Mariano Rivera Honda

(984 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (855) 661-4909 (855) 661-4909
Used (866) 298-5063 (866) 298-5063
Service (866) 298-5076 (866) 298-5076

Reviews

(984 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mariano Rivera Honda from DealerRater.

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Diana was the most pleasant person I have ever met at a

Diana was the most pleasant person I have ever met at a car dealership . Your management team should feel privileged to have her as a representative for your company. I have been in the customer service industry for many years and she rates as one of the best I’ve ever encountered.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Buen trato al publico.

Buen trato al publico..exelente servicio Mi carro lo.dejaron limpio y a tiempo.gracias.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Very nice and fast service we got the car we wanted on

Very nice and fast service we got the car we wanted on the same day a little more expensive than we hope but is ok

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Walked in at 11 am.

Walked in at 11 am. Met with Nick Sciarrotto and long story short returned my car and left with a now Accord EX the same day! Nick was honest and open and it was the easiest most stress free car buying experience I’ve ever had! I highly recommend this dealership. The staff is friendly, accommodating and eager to please. Thank you everyone and continued success!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Top notch service.

Top notch service. Always professional. I called for an oil change appointment at the last minute and they got me right in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

The dealership is very neat and clean.

The dealership is very neat and clean. The people I delt with were very polite and accommodating. The checkout was quick and easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Johnny was wonderful to work with and very patient in

Johnny was wonderful to work with and very patient in going over all of our options to buy vs. lease. He answered all of our questions, set realistic expectations and was very thorough.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I can’t say enough about my experience with Kevin.

I can’t say enough about my experience with Kevin. Johnny was a great salesperson and Kevin sealed the deal. I didn’t really know if I wanted to buy or lease and Kevin read the situation right and got me into a beautiful leased Pilot for a reasonable monthly price. I’ve had very different experiences with sales managers in the past. Kevin was, by far, the nicest and most professional manager I have ever worked with. I would definitely come back because of this positive experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I can not believe that the mechanic refused to work with

I can not believe that the mechanic refused to work with the new parts that i had spent 3500.00 on the catalytic converter I had installed by another mechanic to get the oxygen sensor stop making the engine light go on. Your mechanic gave me only one choice to replace the entire cat system in its entirety for 4500.00 after I had a new converter put in already.They suggested that was all they can do for me because they were not Honda parts. They really wanted me to pay for 2 cat converters or sell the car with 124,000 miles. I am on a fixed income and cannot afford to do what Honda service suggested. It was bad enough that I had to pay you over 180 dollars to find out your mechanic could not fix my car to stop the engine light from going on. I am very dissappointed that a mechanic could not fix the problem I have with my car. I will no longer bring my car to be fixed by Honda ever again. No thanks will be given by me. You lost a customer for life.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Awesome service and customer responsiveness Glad we

Awesome service and customer responsiveness Glad we brought our Honda’s from you guy’s. When I bring my SUV for its first service I’ll know better how to respond

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.