Reviews
Write a reviewBob Reinker is the consummate sales professional. He gladly showed me just the cars I expressed interest in, and quickly arranged financing with a lender in the local area. He has my highest possible recommendation for those looking for a new or used car. The small town vibes at NIck Mayer Ford West make it a great place to buy a car. Thanks Bob!
Bob Reinker is the consummate sales professional. He gladly showed me just the cars I expressed interest in, and quickly arranged financing with a lender in the local area. He has my highest possible recommendation for those looking for a new or used car. The small town vibes at NIck Mayer Ford West make it a great place to buy a car. Thanks Bob!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very nice folks. They were able to answer my questions and help me find the perfect car for my needs. Small town feel to the dealership that made you feel like they care.
Very nice folks. They were able to answer my questions and help me find the perfect car for my needs. Small town feel to the dealership that made you feel like they care.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
This dealership is a small town dealership with a great touch on client care. They listen to you for your cars needs and wants! Great team there.
This dealership is a small town dealership with a great touch on client care. They listen to you for your cars needs and wants! Great team there.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! We at Nick Mayer Ford West are thrilled to hear that you had a positive experience with our team and that we were able to listen to your needs and wants. We take pride in providing great client care, and your comments truly motivate us. We look forward to serving you again in the future! Sincerely, The Nick Mayer Ford West Team
This dealership got back with me right away. Even after I was the one who hesitated too long and the van I liked was sold, they got back to me and tried to help me find another vehicle that I liked. Yet they weren’t pushy which U appreciated.
This dealership got back with me right away. Even after I was the one who hesitated too long and the van I liked was sold, they got back to me and tried to help me find another vehicle that I liked. Yet they weren’t pushy which U appreciated.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Your compliments and kind words mean so much to us and our team, Mason! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Nick Mayer Ford West Team
I brought a truck from them didn’t have it 2 weeks and the check engine light came on something with the transmission . I called them multiple times, they didn’t call me back. I finally got to talk to the manager ( he said that there was nothing he could do) For a 5 star review business very unprofessional
I brought a truck from them didn’t have it 2 weeks and the check engine light came on something with the transmission . I called them multiple times, they didn’t call me back. I finally got to talk to the manager ( he said that there was nothing he could do) For a 5 star review business very unprofessional
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
James, we are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, The Nick Mayer Ford West Team
As a customer and former employee, I can assure you that if you are looking for a family like yet professional atmosphere, this is the place! You want to see the dealer invoice, just ask. Want to be treated like a person not a number, just talk to a sales person. I have seen some really fun and exciting sales take place and that’s how such an expensive purchase should be! Please don’t enter me for the gift card. This is long overdue from me.
As a customer and former employee, I can assure you that if you are looking for a family like yet professional atmosphere, this is the place! You want to see the dealer invoice, just ask. Want to be treated like a person not a number, just talk to a sales person. I have seen some really fun and exciting sales take place and that’s how such an expensive purchase should be! Please don’t enter me for the gift card. This is long overdue from me.
- Customer service
- 4.0
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I dropped off my vehicle for a oil change and it was done in no time I always like dealing with this Kowalski Ford.
I dropped off my vehicle for a oil change and it was done in no time I always like dealing with this Kowalski Ford.
- Customer service
- 5.0
- Buying process
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- Quality of repair
- 5.0
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
From star to finish I was kept informed! I'm a lifer! Greg Sagerman is the best.
From star to finish I was kept informed! I'm a lifer! Greg Sagerman is the best.
- Customer service
- 5.0
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
What a great buying experience. I would highly recommend that you try Kowalski Ford before shopping anywhere else.
What a great buying experience. I would highly recommend that you try Kowalski Ford before shopping anywhere else.
- Customer service
- 5.0
- Buying process
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- Quality of repair
- 5.0
- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Great service and staff, have purchased Ford vehicles from this dealership since they opened. Small dealerships with customers service a priority.
Great service and staff, have purchased Ford vehicles from this dealership since they opened. Small dealerships with customers service a priority.
- Customer service
- 5.0
- Buying process
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- Quality of repair
- 5.0
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair