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Napleton's Oak Lawn Mazda

(597 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–5:00pm
Sunday Closed Closed
2021 consumer dealer award
View 1 awards
2021 consumer dealer award
New (708) 576-4077 (708) 576-4077
Used (708) 572-7387 (708) 572-7387
Service (708) 907-2800 (708) 907-2800

Reviews

(597 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Napleton's Oak Lawn Mazda from DealerRater.

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Tremendous Salesman

Roger did a fabulous job of anticipating my questions and concerns and intuitively new exactly what I wanted in my new car. He was able to intelligently answer all of my questions and was focused and engaged throughout the buying experience. What started as a discussion regarding rim repairs for my preowned 2015 GT ended up with me rolling out of the lot with a brand new 2016 GT, all thanks to Roger. Tremendous salesman!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

oustanding service

It was very easy process sam ahamd was extremely helpful got me great price i will definitely recommend him to my friends. he is extremely knowledgeable about cars has a great sales pitch hes the man!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Oak lawn mazda

It was a very easy process to buy my new car. Roger and all the employees were very helpful and nice. I didn't feel rushed or forced to pick a car. I would honestly and already have recommend buying from this Mazda dealership. 10 out of 10. I would buy here again also.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

"The best experience"

Ruben was awesome. I went their to look at a Buick Enclave my dream car. Took it for a test drive and got the paper work started. Turned out I could not afford the payments at this time, he worked on fitting me with a car that was exactly at where I needed my payments to be. I came away with my first Mazda CX 5. I absolutely love it!!! I will be back in a year to upgrade. The customer service that they provide is AWESOME!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very Satisfied

Just glad I didn't waste my time. Roger and the whole team were extremely helpful. I walked in told them what car I wanted and they made it happen. No haggling and no xx. Again very satisfied on my great deal

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Made it Happen

These people are great. Roger and the whole team made it happen and got me a new car. Walked in with a pre approval from my bank and they actually got me something a lot better with basically no money down. I was a first time buyer with bad credit and they were still able to help me out. I will send all my friends there way. Im just so amazed how nice my new Mazda3 looks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Helpful service from a great guy.

Even though on the day I visited it was short staffed. The guy I was helped by did a wonderful job for me & my wife at making things work out best as possible. Great guy!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Friendly service

Friendly and comforting sales people. Roger was really helpful with everything that we had to say. Answered all of our questions. Gave us a great price at the end of the day! Best dealer I've been to by far. Will definitely recommend people to go

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome!!

Roger connected with my husband and I from the start. My husbands name is Roger and then when Roger Mayorga realized my name he said that was his girlfriends name. So we all hit it off very well!!! I asked Roger a lot of questions. I wanted to make sure that I was going to get all of what I had and more with this car. I traded in my 2012 Ford Focus with all the equipment. Roger listened to my concerns and showed me the car that met all my wishes. I would definitely work with him again and send others to him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

A lot of cars to choose from

I went to Oak lawn Mazda to look for car. I wasn't sure what I want , till I meet Mario Mankowski. He show me different cars, and he have a lot to say about all of the makes. I test drive couple cars but I love the most Jeep Wrangler. Great mileages and price . I will definitely come back to buy that car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.