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Napleton's Oak Lawn Mazda

(597 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–5:00pm
Sunday Closed Closed
2021 consumer dealer award
View 1 awards
2021 consumer dealer award
New (708) 576-4077 (708) 576-4077
Used (708) 572-7387 (708) 572-7387
Service (708) 907-2800 (708) 907-2800

Reviews

(597 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Napleton's Oak Lawn Mazda from DealerRater.

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Outstanding Service

My time was very fruitful. Ruben Gonzalez was very patient in educating me about the various cars and was able to make a wise purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Easy, quick, painless

Mario & Leo were both fantastic people to work with. I will definitely recommend them to friends who are looking to purchase a new or used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Friendly dealership

Bought my car there over a month ago and this place was great. Roger our salesperson was very friendly and polite. He helped us buy a new car within our budget. All the staff is very friendly, from sales to service. Even when I go in for my car washes they're very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great customer service!

I just purchased my Mercedes and was really impressed with the process. Mario Mankowski was terrific to work with, he was very honest and made sure we got the best deal available. I would definitely recommend this dealership if you’re looking for a good price luxury vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Outstanding Experience

I went with Oak Lawn Mazda mainly because the Salesman, Mario M. was great. He was very knowledgeable about the options available. I bought a GMC and have been very happy with the service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent

Me and my boyfriend went into Mazda we bought a car and it was the greatest investment we did. our sales person was named Roger he was very nice and very well organized he knew what he was doing .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Efficient dealership

This dealership is very efficient and not pushy. Roger our sales person was very polite and knew all the cx3 features. love the cx3 just exactly what i wanted. I highly recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Amazing Service

I went in the other day to get my very first new car. I had called multiple dealers trying to find a white Mazda6 most of them didn't have any in stock or they had terrible customer service but the Oak Lawn Mazda had one last white Mazda6 which they set aside for me and they had even cleaned it before I arrived to take a look at the car. Everyone was very nice. Corey and Karri assisted me and did an amazing job at making my first car buying experience pleasant.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome Customer Service!

Ruben Gonzalez especially and the entire Oak Lawn Mazda team made for a nice, worry-free car buying experience. I was so happy to have chose them to do business with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Hassle free

No hassling, Roger was my salesperson and he is very knowledgeable. He knew about all the cars and worked with me and got me a good deal even though I had no credit. I look forward to my next mazda

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.