Reviews
Write a reviewService experience
Very efficient service-----the whole building makes you feel like a good friend not just a number. I have been a Fuccillo customer for a long time and will continue to be one.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Nancy, thank you for reviewing your service experience! We aim to provide efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Thank you for your loyalty and please continue to keep us in mind for future needs. And if you haven't already, follow us on Facebook for access to exclusive content! Sincerely, Fred Currier - General Manager (800) 235-8037
Another successful purchase
Always a good experience. Treated us fairly respectfully and ended up with a nice new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Lois and John, thank you for taking the time to share your feedback! I am very pleased to hear that our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Fuccillo Ford Adams. We can't wait to see you for your next servicing appointment; be sure to check out our latest deals on Facebook before you come in. Sincerely, Fred Currier - General Manager (800) 235-8037
Good clean shop and friendly service staff
Friendly service staff. They took care of all issues.Do too there service dept. I have bought 10 Vechicle there and will buy next one there as well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing this great feedback with us, Susan. We feel our service department is what makes Fuccillo Ford Adams special. Reviews like yours help us to make sure that we are continuing to provide our customers the friendly and exceptional service experience that our dealership is known for. Thank you for your loyalty and we look forward to your continued business! Sincerely, Fred Currier - General Manager (800) 235-8037
Great service.
Bob Moore, and Chad Cullen, both did and excellent job. And Chad answered every question I had. And got my car from another city to me the same day.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Bob and Chad were able to meet your needs. At Fuccillo Ford Adams, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Fred Currier - General Manager (800) 235-8037
Great service. Very accomodating
Fred and Huck do everything they can to accommodate us with every aspect of purchasing and servicing our vehicles. Service department always does their best to get us in even on short notice.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Thomas and thanks for your kind words! We appreciate Fred and Huck as well as the rest of our staff and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again and make sure to like and follow us on Facebook to catch the latest service specials. Sincerely, Fred Currier - General Manager (800) 235-8037
great service, very informative
The staff is very friendly and informative, always make you feel comfortable, Toni and Jim are very good at letting you know if there is something that comes up you were not expecting and how we can work with fixing it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your awesome review, Lanna! I'm very happy to hear that Toni and Jim were of such great help to you. They take pride in their customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Fred Currier - General Manager (800) 235-8037
no hassle bargaining
No haggle low price, Your inventory! The dealership was laid back and very good tone. i did not feel stressed. most people rate a dealership long after they have left and talk with someone with another car or truck and ask what did you pay!!! no one likes getting screwed, note i did not go back to where i got my SUV but came to you!! I liked alot about Fucillio and you will see me first in 3 years at lease end. I do want mgmt to know Kevin Royce at fucillio Netleston was great too, only reason i did not go there was inventory. Adams had color and engine i wanted. That said Kevin Hadley was great in every area.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Daniel - Your glowing review means a lot to us. At Fuccillo Ford Adams, we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Sincerely, Fred Currier - General Manager (800) 235-8037
committed to service
I was not pressured into buying a vehicle. Sales people were willing to give me the deal i wanted. I felt like i got the vehicle i wanted on my terms
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Stephen - Congratulations on your new vehicle; I am sure you are continuing to enjoy it. I am happy that our staff provided you with a pressure-free and efficient experience. Before your next servicing appointment, please find us on Facebook. You'll be pleased to find the latest exclusive specials offered only to our likers! Sincerely, Fred Currier - General Manager (800) 235-8037
Fantastic experience!
Knowlegeable and friendly staff. Great atmosphere. Fair deal , and employees that care about meeting the customers needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Donna - We appreciate you taking the time to share your experience with us and are happy to hear that we were able to meet your needs. At Fuccillo Ford Adams, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs. Sincerely, Fred Currier - General Manager (800) 235-8037
Ed Donato MADE IT HAPPEN for me
Ed Donato really did make it happen. This last summer I stopped to one of those big tent sales in Canton and all they made happen was about 15 letters saying no. I wasn't very confident that I would get approved. But, I gave Lynn all my information and she said she would call me the next day. Honestly I didn't expect a call back once they saw my credit score. The next day Lynn called back and before she could say anything I said, bad news, that's okay and she said no not really I WAS APPROVED, and I was approved for a brand new 2015, PRAISE GOD. Ed worked until he found a bank that would help me. My payments are where they needed to be for my budget and that was important. So I will always do my auto buying with Ed at Fuccillo Auto Mall. Thank you Ed you did a great job.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jodi, we appreciate you taking time to leave us a great review! We are pleased to hear Ed did a great job in assisting you in your purchase. We are dedicated to our customers and it is important we do everything in our power to ensure they drive away happy customers! If there is anything else we can do for you please don't hesitate to give us a call! Sincerely, Fred Currier - General Manager (800) 235-8037