Blackstone Chevrolet

The salesman, Nick, was very polite, available and professional. That is where the good experience ended. I was told the vehicle would be washed and detailed prior to picking it up. It was not! And no one had the courage to tell me, I found out when I got in, was offered to bring it back another time for detailing, wasn’t done correctly again, Nick got it taken care of. When they were writing up the contract, they put in a different interest rate than what we discussed for my lease, had to redo the paperwork after providing proof that it was promised at something different. They forgot to have me sign something so I had to go back again. I never received anything in the mail regarding my payment and who to send it to, called Gm financial to be told there’s no contract, it was sent back to the dealer because THEY forgot to sign something. I called the dealership and made arrangements for me to make another trip over and drop off my payment, such a debacle. I expected so much more from Cadillac. Very unorganized and chaotic.

Love going in for an oil change, plus a free car wash. The whole waiting time was super fast :)

The service department did good job fixing the issue with my traverse. I would definitely recommend blackstone Chevrolet service.

Terrific service; I had a transmission fluid exchange. Work was quick and they even washed my car. Thanks for your help and great service, Michael!

Val was great. Thanks for taking care of me and my truck. Coming back for sure

Everyone at the dealership was pleasant and courteous. Waited for the vehicle and the work was done in a timely manner.

OUTSTANDING SERVICE, AND GREAT COMMUNICATION VERY PLEASED AND HAPPY WITH MY EXPERIENCE THANK YOU VERY MUCH

Negotiated my truck purchase online with Jason V. Jason was very helpful and answered all texts promptly. This purchase was the best experience I’ve had buying a new truck.

In more than 10 years of getting my car servied there NEVER had any one offer to look for a discount WOW this service person did and that blew me away wow great job !!!!

It was a pleasant experience. Everyone there was very helpful and very friendly. I would recommend this dealership to friends.