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Subaru of North Miami

(242 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 8:30am–8:00pm 7:30am–6:00pm
Sunday 11:00am–6:00pm Closed
New (888) 663-6499 (888) 663-6499
Used (888) 664-4310 (888) 664-4310
Service (888) 665-9714 (888) 665-9714

Reviews

(242 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Patience ...

It took a while but we were finally able to make a deal i felt comfortable with. There was A LOT A of back and forth and because of that i dealt with them mostly online (obviously I had test driven the vehicle I wanted). I think from now on, that's how I'll conduct my purchases, rather than having to be stuck at a dealership for hours and having them pressure you (and they will).

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Bought 2 cars from him

Fikret is the best sales person in that business he is outstanding ability do the Job and when ever I call him any type of help for car information he has the answers to directed to right way thank you very much with outstanding job again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent and amazing

Anthony Baruffi is one of the if not, the greatest car sales manager I have ever had the pleasure of doing business with. If any friends or family of mine in the south Florida area need a car I am sending them to Anthony. I know without a doubt they are in the best possible hands. Thanks again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

LIARS, LIARS, LIARS

Internet sales experience: I purchased several cars in my life but never experienced this before. This is my daughter's first Car and not a good experience for us. Liars, Liars they will promise anything to get your business. I already put in a deposit at a local dealer but these guys promised to get the car the next day, I wanted to give the car to my daughter before she went to college and also they promised $1000 off online coupon on top of the agreed price so went with them but not only they brought the car to my location several days later than promised but they didn’t honor the $1000 either and then violated toll while bringing the car, they promised to pay the toll but never did, so I ended up paying. Promised Subaru Sunshades, Starbucks tumbler with $25 they told me they already have it in the car and were bringing to me but when received the car nothing was there then she said oh I forgot we will ship it; it has been a year NOTHING yet. Asked to scan and send me the papers I signed never got them.I am NEVER EVER shopping with people who can’t keep the promise and could lie just like that. Talked to Internet sales manager he said he will take care of it and what did he do? NOTHING, I guess owner don't care either. I even complained to SUBARU and what did they do? same NOTHING. I love the car but not the experience or customer service. .

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
10 people out of 10 found this review helpful.

OTD price is not the OTD price be aware

Went to look for a new subaru. they show me the car and everything. Then when the price come the have a OTD door number than in reality is not the OTD number. what is wrong with these guys. the price was 6k difference with other two dealers. Dont waste your time here. do shopping online and you will get the best price for sure

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
9 people out of 9 found this review helpful.

Superb Customer Service

Hello, I went car shopping at Lehman Subaru last Monday to look for a new vehicle. I was greeted by Anthony and Bell, who made me feel comfortable at the showroom and they showed me around and guided me through the available cars there. I must say that this was one of my best car shopping experiences ever. The salesmen was very informative and they was answering very question patiently and confidently. Nowadays, it commonly seen that car salesmen just don’t do enough good job and their only objective is to get money out of your wallet. But, salesmen like Anthony and Bell delivers an incredible service and gives a very pleasant experience. I will be coming to your showroom for my final decision which is looking very promising ahead. Regards, Mr. Rivera

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great customer service

Great customer service by Anthony Baruffi. Show me around the showroom and answer all the questions and concerns that I had. I would definitely recommend this dealership to family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The best place to go for a Subaru!

Great service, attentive, friendly and fair! Don't look anywhere else for a Subaru! They will do everything they can to make your car buying experience the absolute best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My only service center

I only take my car to Damian and he has never let me down. Always shoots me straight and tells me exactly what is urgent and what I can do next time. They're very honest and every other customer I meet there is happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

See you in 2020

I Did my research on Subaru's from several dealers. I originally wanted to work with bird road. Unfortunately the experience was terrible, everything was out of the place even the managers were intolerable. I paused my search for a while I did further research where I came across Lehman Subaru. Im very picky about what I invest my money into they are the only dealer who showed the Internet price, I was contacted by a gentleman who even gave me an additional discount on my Outback. It was a rainy Saturday morning when the deal occurred. I met Orlando and I believe the other gentlemen name was Alan. We'll definitely do business again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.