Morrie's Forest Lake Chevrolet

From start to finish, I have felt taken care of. Forest Lake Automotive Group made sure my time and satisfaction were a priority. Thank you!

This day all started with us walking in the store looking to find a brand new car. The first problem when we walked in was that everyone stared at us and had did not seem interested in our business. Than our salesperson Noah came along and did not seem to show any interest in helping us find a car. After this experience I have decided to take my business elsewhere

I felt like I was in good hand's, and I trust the wilcox team to be fair. I think they are all down to earth good people.

I worked with Austin initially whom took me on the test drive. I walked in the door after hrs posted and they helped me even though it was past closing. He was very kind listened to what I was looking for.. He was honest and no pressure. Joe helped me with showing me all the gadgets in the car. He was very kind and helpful. Rock was very nice and helpful in assisting me with the color car I wanted. I cannot say enough about the great service the 2 young men gave me Austin and Joe F. I was repeatedly told to call with any question and they never made me feel any question is stupid.

Service was very timely and friendly. Letting customers know what's available in the waiting room while waiting would be helpful (popcorn, free water? Etc.).

Once again the service problem was minor but needed to be fixed. We gave them the car they gave us a comparable loaner, the isse was fixed, the car was returned fixed and clean. Every service experience should go like like that one!

The staff was courteous and professional. They valued my input and they were committed to finding the problem and fixing it. Loaner vehicle was nice, clean, and very similar to my vehicle.

I can only pay credit to to guys that I worked through, however I am sure it was more of a joint effort. I brought my truck to tires plus to do my typical 3k oil change, a tech showed me that trani dip stick was laying in two pieces along side my engine. I brought my truck to wilcox chev to have them look into getting it repaired according to the recall on it I researched on the web, however after a a short time I got a call from a employee in service named Kelly, he informed me that there was a recall however the recall expired last november. After a brief conversation Kelly understood my frustration and told me how I could call GM and explain that I have a history of servicing my truck, and bringing it in when I receive a recall, but in this instance I never got that notice which brings me to this delema. In a nut shell mr Welsh and Kelly helped me in a very professional manner, including speaking to and explaining to GM my situation. There dedication and persistance led to GM agreeing to authorize a extension of the factory recall. In short These two men along with the entire servive crew at Wilcox should be the perfect example to General Motors of how complete and total customer satisfaction should should be conducted. I wii certianly purchase my next vehicle at wilcox because I know they will always have my best interest in mind, and a big thanks to GM for authorizing this recall.In conclusion Mr Welsh and Kelly should be highly ackowledged as a huge asset to your company and should be rewarded as such. Again thank you Mr Welsh, Kelly and GM for a job well done, and I will surly spread this message to people I know.

We had a few issues when we bought our truck but Aaron was quick to get everything resolved.You are very lucky to have Aaron working for you. I have been to alot of car dealers and the way we were treated cant be beat. Aaron is a very kind person and makes a person feel like he really cares and I know he does. Forest Lake Wilcox Dealer is a great place to buy a vehicle. Very pleased. Darla Warm

I can only say that I have purchased five vehicles from this dealership and the same salesman in the past few years. Repeat business speaks for itself. Satisfaction? Ya sure you betcha.