Reviews
First rate dealer ship
This is a first class dealership all the way. Will definitely recommend them to anyone looking for a new vehicle. Keep up the great job.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind and honest review, Karleen! I am happy to hear that you are satisfied with the service we provided to you during your visit! We appreciate your recommendation and we look forward to working with you again! Best, Jared Wilcox | Online Marketing Manager | jared.wilcox@wilcoxchevrolet.com
outstanding customer interaction.
I was treated with the upmost respect and dignity. These are not salespeople, they are fellow society members who sincerely care about people, and happen to make a living doing what they're good at!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
CJ, thank you for taking the time to submit this amazing feedback! I am happy to hear that our team treated you with respect and dignity that you deserve. Thank you and congratulations on your purchase. Best, Jared Wilcox | Online Marketing Manager | jared.wilcox@wilcoxchevrolet.com
great service
Dan Welsch and his team did a great job for me and I'd recommend them to anyone who might ask. thanks for everything
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Kelly, thank you for this awesome review! I am happy to hear that Dan was such a great help to you! Thank you for your recommendation and I am extremely happy that you were satisfied with the service we provide. We look forward to working with you again! Best, Jared Wilcox | Online Marketing Manager | jared.wilcox@wilcoxchevrolet.com
great service
Brought my 2013 Impala in for a recall on the ignition, check engine light on again (flashing this time) and an oil change with synthetic oil
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
We really think Tom did a great job. He was knowledgeable on the vehicles. Everyone else we talked to did a fine job at making us comfortable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 3.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Helpful
Joseph was very helpful in locating the right Cadillac for my wife, and Rock was very helpful getting a difficult prior situation worked out so we could get into a new vehicle that worked for us. The folks at Wilcox were very professional, and pleasant to deal with. I will go back to Wilcox again in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
great service
work completed as stated, treated nicely by all members of your team, a good experience from beginning to end, thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great people to deal with.
The sales person Clem was a great guy. Went over the entire vehicle history and features with my wife and I. He got all the previous owners service records from the day it was purchased new. He's still in contact with us and we're extremely happy with our purchase and dealing with them. It took quite a while to get the paperwork and the payment all finished but the final line is the purchase was as pleasant as could possibly be. Since they have the GM dealership, as well as the Chry. Ply. dealership, when I start shopping for my wife's vehicle she wants we will shop very seriously with Wilcox before anywhere else even though it's near 100 miles to the location from home. Super people!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
great people to work with
we came in knowing what we wanted the salesman was able to give us info on a certain type of vehicle which helped us make a better decision and we change which vehicle we purchased. Appreciate the honesty.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great dealer....Terrible factory computer "recall"
First oil change on my new Corvette. Also downloaded a service recall which had a side affect of significantly reducing the cars performance. Not Wilcox Chev fault and they are working with GM to resolve the problem. Have been a GM customer for 40 years and have never had anything like this happen before. Hopefull that the problem can be corrected soon.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 1.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
